Austin Grether
Columbus,OH
Summary
High-energy sales and customer relations professional well-versed in communicating with different individuals and negotiating successful solutions. Focused on offering superior support and meeting all production targets. Creative in applying robust solutions that enhance loyalty, promote retention and support revenue objectives. Skilled in leadership functions such as training and mentoring new associates.
Overview
6
6
years of professional experience
Work History
Sales Representative
Beals Lawn Services
Columbus, OH
04.2024 - Current
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Utilized CRM software tools to track progress of each sale cycle stage.
- Generated new sales leads through cold calling and networking activities.
- Analyzed customer feedback to improve products and services.
- Provided technical support for customers using the company's products or services.
- Maintained accurate records of all sales and prospecting activities.
- Researched competitors' products, prices, and sales techniques.
- Negotiated pricing contracts with customers to maximize profits.
- Identified opportunities for cross-selling additional products and services.
- Performed regular follow-ups with prospects to close deals in a timely manner.
Crew Member
Beals Lawn Services
Columbus, Ohio
05.2018 - 08.2023
Education
Some College (No Degree) - Marketing
University of Cincinnati
Cincinnati, OHSkills
- Revenue Generation
- Customer Retention
- Client Service
- Customer Service
- Sales consultation
- Competitor research
- Business Development
- Process Improvement
- Sales Development
- Client Account Management
- Cold-calling
- Closing sales
- Post-sales support
- Sales strategy development
- Upselling and Cross Selling
- Customer Relations
- Product and Service Sales
Accomplishments
- Participated in leading a SWOT analysis project for Kingsgate Logistics
Affiliations
Partake in Sales leadership Club at the University of Cincinnati.
Languages
English
Native/ Bilingual
Timeline
Sales Representative
Beals Lawn Services
04.2024 - Current
Crew Member
Beals Lawn Services
05.2018 - 08.2023
Some College (No Degree) - Marketing
University of Cincinnati
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