Summary
Overview
Work History
Education
Skills
Timeline
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Austin Harp

Amarillo,TX

Summary

Results-driven Retail Sales Consultant with a proven track record in customer satisfaction and product knowledge. Skilled in resolving issues and enhancing the shopping experience, contributing to consistently high customer ratings.

Overview

17
17
years of professional experience

Work History

Retail Sales Consultant

AT&T
01.2022 - 12.2025
  • Provided excellent customer service by assisting customers with inquiries and resolving issues. I was consistently one of the higher rated and reviewed sales consultant
  • Would fix/set up displays around the store. Some days would have to come in for inventory to count/scan phones and accessories. Count down drawers at the end of day as part of closing duties. Drawers always 100% at the end of day
  • Assisted over 40 customers daily with a range of services including upgrades, returns, and new service activations.
  • Would fix/set up displays around the store. Some days would have to come in for inventory to count/scan phones and accessories. Count down drawers at the end of day as part of closing duties. Drawers always 100% at the end of day

Barber

Self Employed
01.2009 - 01.2022
  • Utilized advanced cutting techniques to deliver high-quality hairstyles consistently.
  • Provided personalized haircuts and grooming services tailored to individual client preferences.
  • Developed strong relationships with clients, resulting in repeat business and referrals.
  • Maintained cleanliness and organization of work area to ensure a professional environment.
  • Managed appointments and schedules efficiently to maximize service capacity.
  • Answered incoming telephone calls and scheduled appointments for clients.
  • Stayed up-to-date with current trends in men''s grooming by participating in industry events, conferences, and training sessions.

Education

High School Diploma -

Amarillo High School
Amarillo, TX
05-2006

Barbering License -

Lubbock Hair Academy
Lubbock, TX

Skills

  • Product knowledge
  • Sales development
  • Upselling strategies
  • Product recommendations
  • POS system operation
  • Customer satisfaction
  • Problem-solving
  • Quick learner
  • Verbal communication
  • Communication skills
  • Professional manner
  • Store security

Timeline

Retail Sales Consultant

AT&T
01.2022 - 12.2025

Barber

Self Employed
01.2009 - 01.2022

Barbering License -

Lubbock Hair Academy

High School Diploma -

Amarillo High School
Austin Harp