Summary
Overview
Work History
Education
Skills
Timeline
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Austin Hughart

Odenton,MD

Summary

Developed exceptional customer relations and communication skills in fast-paced environment, seeking to transition into new field. Excel at understanding customer needs and resolving issues efficiently, ensuring satisfaction and loyalty. Looking to leverage these skills to bring value and adaptability to new role in dynamic setting.


Overview

3
3
years of professional experience

Work History

Customer Service Associate

Wawa
08.2023 - 06.2025
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
  • Maintained a high level of product knowledge, providing accurate information to customers.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.
  • Developed strong relationships with clients through attentive listening and empathetic understanding of their needs.
  • Processed orders accurately and efficiently, ensuring timely delivery of products or services to customers.

Front End Associate

Giant
11.2022 - 06.2023
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
  • Restocked and organized merchandise in front lanes.

Education

Arundel High School
Gambrills, MD

Skills

  • Customer service
  • Customer support
  • Problem resolution
  • Team collaboration
  • Stock replenishment

Timeline

Customer Service Associate

Wawa
08.2023 - 06.2025

Front End Associate

Giant
11.2022 - 06.2023

Arundel High School

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Austin Hughart