Austin Katen
Port Charlotte,FL
Summary
Dynamic professional with over 6 years of experience in construction operations and management. Proven ability to foster strong relationships with colleagues and clients while overseeing administrative and sales teams. Demonstrates effective leadership and collaboration skills, consistently achieving and surpassing organizational objectives through strategic decision-making.
Overview
9
9
years of professional experience
Work History
Owner
Katen Custom Construction
Port Charlotte, FL
02.2025 - Current
- Ensured compliance with applicable laws and regulations related to business operations.
- Oversaw budgeting and financial management.
- Ensured compliance with local, state, and federal regulations.
- Created marketing campaigns to attract new customers.
- Oversaw and built small business from ground up
Operations Manager
RJ Ford Contracting
Port Charlotte, FL
09.2023 - 02.2025
- Generated daily reports for senior leadership to recommend corrective actions and improvements.
- Built operational teams to meet process and production demands effectively.
- Monitored processes and team performance to enhance efficiency and customer service.
- Oversaw projects ranging from $100,000 to $1 million, ensuring client satisfaction through effective execution.
Operations Manager
Cartier Technical Group
Aventura, FL
09.2022 - 03.2024
- Coordinated operations across sales, marketing, finance, and human resources departments for enhanced efficiency.
- Performed cost analysis for projects to establish budget requirements.
- Supervised daily workflow of employees to maximize productivity and uphold quality standards.
- Oversaw up to 15 concurrent projects, facilitating reconstruction and repair of over 100 homes in Sanibel Island and Fort Myers.
Account Manager
Epic Roofing & Exteriors
Fort Myers, United States
02.2021 - 02.2022
- Accumulated over $500k in sales while a full-time student.
- Oversaw as many as 50+ homeowner accounts.
- Communicated with clients via email, phone, online presentations, screen-share and in-person meetings.
- Developed successful customer relationships which generated new referral-based leads.
- Communicated directly with client’s insurance companies to ensure fast and stress-free results.
Pro Shop Assistant
Fort Myers Country Club
Fort Myers, Florida
09.2020 - 01.2021
- Utilized problem solving skills to resolve customer issues quickly and efficiently.
- Conducted regular inventory checks to ensure accurate stock levels.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Kitchen Staff
Chick-fil-A
St Charles, United States
05.2019 - 08.2019
- Cleaned and sanitized frequently to maintain health code standards.
- Contributed to successful kitchen operations with smooth handling of daily checklists.
Assistant Manager
Game World Event Services
St. Charles, MO
10.2016 - 05.2019
- Oversaw set up, staffing, and clean-up of hundreds of events for clients.
- Organized schedules, workflows, and shift coverage to meet expected business demands.
- Reviewed inventory control to manage and replenish stock, maintain cost levels, and meet customer demand.
- Worked closely with customers to understand needs and resolve diverse issues.
Education
Bachelor of Science - Computer Information Systems And Support Services
Harris-Stowe State University
St Louis, MO12.2021
Skills
- Operations management
- Administrative oversight
- Problem-Solving
- Customer Service
- Operations efficiency
- Cost analysis
- Financial management
- Relationship building
- Effective communication
- Project management
- Team leadership
Accomplishments
- Magna Cum Laude Graduate
- All semesters’ Deans List
- 2019 Kansas Collegiate Athletic Conference Academic All American
- 2020 American Midwest Conference Academic All American
References
References available upon request.
Timeline
Owner
Katen Custom Construction
02.2025 - Current
Operations Manager
RJ Ford Contracting
09.2023 - 02.2025
Operations Manager
Cartier Technical Group
09.2022 - 03.2024
Account Manager
Epic Roofing & Exteriors
02.2021 - 02.2022
Pro Shop Assistant
Fort Myers Country Club
09.2020 - 01.2021
Kitchen Staff
Chick-fil-A
05.2019 - 08.2019
Assistant Manager
Game World Event Services
10.2016 - 05.2019
Bachelor of Science - Computer Information Systems And Support Services
Harris-Stowe State University
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