Austin Kupronis
Monroe,GA
Summary
Proven leader with a track record of enhancing customer satisfaction and streamlining operations at Barberitos. Skilled in complaint resolution and motivational leadership, adept at maintaining high-quality standards and resolving issues efficiently. Demonstrates exceptional problem-solving and customer service management abilities, contributing to significant improvements in team performance and operational efficiency.
Overview
1
1
year of professional experience
Work History
Shift Leader
Barberitos
01.2023 - 06.2024
At Barberitos as a Shift Leader, My job was to run the night shift. During that time I was incharge of making sure all customers where satifished, supplies stayed stock, the shift ran smooth and the store stayed in its best shape, along with de-escalting complaints in a civil manner.
Education
High School Diploma -
Monroe Area High School
Monroe, GA05.2024
Skills
- Customer Service Management
- Equipment Troubleshooting
- Operations Support
- Production Reporting
- Decision-making capabilities
- Complaint resolution
- Motivational Leadership
- Team Leadership
- Positive Attitude
- Problem-Solving
- Cash Handling
Timeline
Shift Leader
Barberitos
01.2023 - 06.2024
High School Diploma -
Monroe Area High School
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