Austin Lund
West Jordan,UT
Summary
Dynamic Commercial Sales Manager with a proven track record at AutoZone, excelling in customer service and relationship building. Achieved consistent sales growth through strategic initiatives and effective communication. Skilled in training and mentoring teams, enhancing performance and customer satisfaction. Expert in inventory management, ensuring operational efficiency and strong supplier relationships.
Overview
1
1
year of professional experience
Work History
Commercial Sales Manager
AutoZone
Midvale, UT
04.2023 - 08.2024
- Developed strong relationships with key clients, leading to long-term business growth and increased brand loyalty.
- Ensured client retention and increased repeat business by maintaining regular communication with existing customers to assess satisfaction levels and identify additional sales opportunities.
- Responded to customer feedback in professional and constructive way.
- Developed strategic initiatives based upon company objectives aimed at accelerating growth.
Part Sales Manager
AutoZone
Midvale, UT
04.2023 - 08.2024
- Enhanced teamwork through clear communication and collaboration in daily tasks.
- Played an instrumental role in achieving or surpassing monthly sales targets consistently throughout tenure as Part Sales Supervisor.
- Cultivated a positive workplace culture by promoting open communication between team members.
- Implemented innovative merchandising techniques that showcased parts effectively for increased visibility among customers.
- Assisted in budget development for the department, closely monitoring expenses to reduce costs.
- Resolved customer complaints swiftly and professionally, ensuring repeat business and positive reviews.
- Spearheaded special projects to improve processes, resulting in increased efficiency within the department.
- Collaborated with other departments for smooth coordination of orders, deliveries, and overall customer experience.
- Strengthened team performance by conducting regular trainings on new products and industry trends.
- Streamlined inventory management with consistent monitoring and timely reordering of parts.
- Increased customer satisfaction by providing exceptional service and expert advice on part sales.
- Developed strong relationships with suppliers for better pricing, delivery times, and product availability.
- Organized staff schedules efficiently to ensure adequate coverage during peak business hours.
- Maintained accurate records to ensure proper billing, tracking of warranties, and inventory control.
Education
Dioploma -
Kearns High School
Salt Lake City, UT06.2014
Skills
- Customer service
- Written and verbal communication
- Training and mentoring
- Onboarding and coaching
Timeline
Commercial Sales Manager
AutoZone
04.2023 - 08.2024
Part Sales Manager
AutoZone
04.2023 - 08.2024
Dioploma -
Kearns High School