AUSTIN LYNCH
Houston,Tx
Summary
I desire a career that will provide hands-on professional experience, technology integration, business management, customer relations, and organizational development in a professional learning environment. I’m eager to learn from a specialized company that will challenge and push me to expand my boundaries to help me achieve greater goals. I am an innovative, dependable, and highly organized team player with outstanding customer relations, project planning, organizational, and interpersonal skills. As a former Division 1 college baseball player, I have proven to exercise independent judgment, work autonomously, and problem solving in situations with constant change. I bring a congenial personality and natural ability to lead, build strong relationships at all levels, motivate, and create enthusiasm in others.
Overview
5
5
years of professional experience
Work History
Account Executive
GOOSEHEAD INSURANCE
Houston, TX
07.2022 - Current
- Attained certification for selling insurance in the State of Texas
- Negotiated contracts with clients to ensure profitable outcomes for the company.
- Built a new pipeline of referral partners that were secured through marketing and relationship building
- Gained confidence and credibility in tailoring offering, from over 50 providers, to meet client’s needs
- Skills learned include direct sales, analytics, communications, problem-solving, and perseverance
- Result: Built a book of over 500 clients equaling almost one million dollars in value, all through direct marketing
- Developed and implemented a comprehensive sales plan to increase revenue in assigned territory.
Clinical Liaison/ Account Manager
SENTIDO HEALTH
Houston, TX
03.2021 - 07.2022
- Provided exceptional customer service to doctors’ offices and patients that we served by home visits and off the clock visits
- Help drive sales by reaching out to potential customers through cold calling, referrals, and social events
- Kept track of all paperwork in an organized fashion while showing being a dependable employee by working from home
- Supported management in helping increase sales, drive products, and being lead point of contact for our customers
- Kept track of inventory coming into office and kept it all in safe storage areas
Shift Manager
BAHAMA BUCKS FRANCHISE CORP
Houston, TX
03.2020 - 03.2021
- Oversaw staff scheduling, time-off requests, and found coverage for last-minute shifts changes
- Helped employees operate productively and stay on task to meet business and customer needs
- Cross-trained in every store role to maximize operational knowledge
Warehouse Lead
CENTRAL HOUSTON CADILLAC
Houston, TX
- Recognized for outstanding organization and communication; implemented systems and processes that enhanced both
- Verify and receive new inventory and vendor shipments, stock inventory in the warehouse and completes all necessary system transactions
- Protect company inventory with well-organized and secure storage areas
- Track all merchandise with scans for each movement, stage and sorting products for loading
- Inspect products for damage and ensure quantities match paperwork
Rental Property Management
EKG LLC
Denver, CO
- Supported management of multiple rental properties
- Responded to tenant requests for maintenance, property issues and lawn care
- Coordinated listing of properties and showings to potential tenants
Baseball Player
UNC CHARLOTTE and REDLANDS COMMUNITY COLLEGE
- Competitive outfielder who performs under pressure and leads the team on the field
- Selected as Team Captain by teammates based on leadership skills
- Excellent time management with baseball and a full academic schedule
- Ambassador for the team in charity events and media obligations
Education
Bachelor of Science - Psychology
UNIVERSITY OF NORTH CAROLINA AT CHARLOTTE
Charlotte, NC12.2020
Associates Degree - General Studies
REDLANDS COMMUNITY COLLEGE
El Reno, OK05.2018
Skills
- Customer Relationship Management
- Customer Service
- Written and verbal communication
- Leadership
- Problem Solving
- Time Management
- Organizatoin
References
Available upon request
Communityserviceandrecognitions
- UNC CHARLOTTE BASEBALL, 12/01/14, 05/01/16, Completed community service with the team., Worked as a ball boy for local soccer teams., Participated with special needs groups.
- All Conference USA Academic Team 2019, University Honor Roll 2019-2020
- REDLANDS COMMUNITY COLLEGE BASEBALL, Completed community service with the team., Worked as a ball boy for local soccer teams., Team Captain, 08/01/16, 05/01/18
- SLUGGER BASEBALL ACADEMY, Assisted with coaching and teaching baseball skills.
- 19 WAYS, Took part in 19 different community service projects.
Coursework
- Workplace Safety classes
- Organizational Management
- International Management
- Labor Economics
- Business Management
- Marketing Research
- Sales and Marketing
Timeline
Account Executive
GOOSEHEAD INSURANCE
07.2022 - Current
Clinical Liaison/ Account Manager
SENTIDO HEALTH
03.2021 - 07.2022
Shift Manager
BAHAMA BUCKS FRANCHISE CORP
03.2020 - 03.2021
Warehouse Lead
CENTRAL HOUSTON CADILLAC
Rental Property Management
EKG LLC
Baseball Player
UNC CHARLOTTE and REDLANDS COMMUNITY COLLEGE
Bachelor of Science - Psychology
UNIVERSITY OF NORTH CAROLINA AT CHARLOTTE
Associates Degree - General Studies
REDLANDS COMMUNITY COLLEGE