Austin Marchant
Charleston,SC
Summary
Customer service-oriented Health and Fitness Manager offering expertise in improving overall business revenues through active client engagement and explaining features and benefits of personal training and group classes. A valuable and committed professional with a background in sales and overseeing highly competent team members. Ready to take on a new role with a company where a strong work ethic and pleasant demeanor will be appreciated.
Overview
1
1
year of professional experience
Work History
Owner
Charleston Fitness
Charleston, SC
06.2024 - Current
- Maintained relationships with existing clients by providing superior customer service.
- Developed strategic plans to increase profitability and efficiency.
- Ensured compliance with local, state, and federal regulations.
- Oversaw budgeting and financial management.
- Developed policies and procedures for the organization.
- Identified new opportunities for growth, expansion, and diversification.
- Analyzed industry trends to develop competitive strategies.
- Created marketing campaigns to attract new customers.
- Reviewed legal documents related to business operations.
- Employed and managed vendors by negotiating deliverables, cost and expected quality.
- Conducted market research activities and competitive analysis to facilitate implementation of aggressive company marketing strategy.
Bartender
Rosemary and Rye
Charleston, SC, SC
03.2024 - Current
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Provided drink suggestions to customers based on their preferences.
- Assisted in setting up the bar for service shift.
- Stocked ice bins and coolers as needed throughout shift.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Adhered to state regulations regarding serving alcohol responsibly.
Soccer Coach
Happy Feet Soccer
Charleston, SC
10.2023 - Current
- Organized and led drills to improve player technique and tactical awareness.
- Mentored athletes on sportsmanship and teamwork skills in order to build positive team dynamic.
- Instilled love of sport by helping players to fully grasp gameplay.
- Ran drills and fitness circuits to improve athletes' coordination and skills.
- Improved team behavior by modeling correct actions and instilling discipline.
Certified Personal Trainer
Crunch Fitness
North Charleston, SC
09.2023 - 06.2024
- Demonstrated safe and effective exercise techniques to clients.
- Provided personalized fitness programs tailored to individual needs.
- Instructed clients on proper form and technique for various exercises.
- Motivated clients to reach their fitness goals through positive reinforcement.
- Assessed client's physical condition, health status and current level of fitness.
- Monitored client progress and adjusted program as needed.
- Educated clients about the benefits of regular exercise and proper nutrition habits.
- Conducted one-on-one consultations with clients regarding diet and exercise regimens.
- Performed body composition analysis using bioelectrical impedance machine.
- Cultivated relationships with new potential clients by providing free initial assessments.
Assistant Fitness Director
Crunch Fitness
North Charleston, SC
09.2023 - 03.2024
- Delegated daily tasks to team members to optimize group productivity.
- Monitored team progress and enforced deadlines.
- Fostered positive employee relationships through communication, training and development coaching.
- Collaborated with management team to implement new work procedures or policies.
- Explained and demonstrated fitness and conditioning techniques and movements.
- Provided individual support and counseling on general wellness and nutrition.
- Implemented performance, quality and efficiency measures to achieve aggressive production goals.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
- Ensured compliance with all company standards.
- Regularly handled past due accounts.
Team Lead
Blink Fitness
Virginia Beach, VA
04.2023 - 09.2023
- Delegated daily tasks to team members to optimize group productivity.
- Monitored team progress and enforced deadlines.
- Completed monthly evaluations on team members.
- Collaborated with management team to implement new work procedures or policies.
- Fostered positive employee relationships through communication, training and development coaching.
- Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
Education
Certified Personal Trainer -
National Association of Sports Medicine
09.2023
CPR/AED -
American Safety Training Institute
03.2023
High School Diploma -
Colonial Heights High School
Skills
- Strategic Planning
- Staff Management
- Procedural Streamlining
- Budgeting and Resource Management
- Multitasking
- Communications
- Exercise Science
- Report Generation
- Auditing
- Guest Relations
Timeline
Owner
Charleston Fitness
06.2024 - Current
Bartender
Rosemary and Rye
03.2024 - Current
Soccer Coach
Happy Feet Soccer
10.2023 - Current
Certified Personal Trainer
Crunch Fitness
09.2023 - 06.2024
Assistant Fitness Director
Crunch Fitness
09.2023 - 03.2024
Team Lead
Blink Fitness
04.2023 - 09.2023
Certified Personal Trainer -
National Association of Sports Medicine
CPR/AED -
American Safety Training Institute
High School Diploma -
Colonial Heights High School