Austin Monita
San Antonio,TX
Summary
Seasoned Store Leader with a proven track record at HEB, adept in team management and employee engagement, I've successfully led groups of 50+ associates, driving customer loyalty and retention. My comprehensive experience across multiple departments has honed my store operations skill, positioning me as a dynamic asset in retail management. Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.
Overview
15
15
years of professional experience
Work History
Store Leader
HEB
San Antonio, TX
07.2018 - Current
- During my time of being a store leader at HEB some tasks and duties that I was in charge of was consisted of leading a group of 50+ associates, building schedules, monitoring store shrink, store inventory, writing PA's, hiring, promoting, separation, following food safety procedures, store safety, customer service, associate issues, loading/receiving trucks, opening/closing the store, cash handling, monitoring store vendors, growth and development and a few other major key things to being a store leader.
Store Manager
Vitamin Shoppe
San Antonio, TX
11.2015 - 06.2018
- While being the store manager at Vitamin Shoppe, some of my responsibilities were to lead a group of 10+ associates, build schedules, drive store membership sign ups, Host in store selling events, handle payroll, monitor store shrink, drive sales, hire, promote, separate, work with vendors, safety, lead store walks, build relationships with customers, associate issues, customer service, unload trucks and many other tasks that a store manager handles.
Store Associate
HEB
San Antonio, TX
08.2009 - 11.2015
- While working with HEB, I was able to work in multiple departments throughout the store such as front end, lawn and garden, general merchandise, drug store, seafood, market, bakery, deli, produce, receiving, gas station, and loss prevention. Due to my ability to work in all of these departments, I was able to gain a better knowledge and understanding of what it takes to be successful and ensure that all tasks and priorities are being met. All of these opportunities also helped better prepare me for the future management/leader roles I have got to experience.
Education
High School Diploma -
Smithson Valley High School
Comal County07-2011
Skills
- Employee engagement
- Team management
- Promotions planning
- Store operations
- Sales floor oversight
- Customer loyalty and retention
Languages
English
Professional
Timeline
Store Leader
HEB
07.2018 - Current
Store Manager
Vitamin Shoppe
11.2015 - 06.2018
Store Associate
HEB
08.2009 - 11.2015
High School Diploma -
Smithson Valley High School