Austin Moore
Salt Lake City,UT
Summary
Enthusiastic Sales Associate known for exceptional customer service and collaboration. Experience in conflict resolution and enhancing customer satisfaction, ready to apply skills toward driving sales and fostering lasting customer relationships.
Overview
3
3
years of professional experience
Work History
Sales Associate
Salt Lake Running
Salt Lake City, UT
09.2023 - Current
- Assisted customers in selecting appropriate running gear based on individual needs and preferences.
- Demonstrated product features and benefits to enhance customer understanding and satisfaction.
- Managed inventory levels, ensuring stock availability for popular running products.
- Processed sales transactions efficiently using point-of-sale systems to maintain accurate records.
- Engaged with team members to design and implement strategies that elevate customer satisfaction and improve efficiency.
- Trained new staff on sales techniques and product knowledge to improve team performance.
- Developed and maintained strong customer connections to drive repeat visits.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Education
High School Diploma -
Woods Cross High
Bountiful, UT05.2023
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Excellent people skills
- Goal oriented
- B2B sales and customer service
- Customer engagement
Accomplishments
- Ranked among the top performers in expedited sales company-wide for two consecutive years.
- Trained sales associates on sales strategies, landmarks of success, and problem resolution.
- Utilized Microsoft Word, Excel, and email to track inventory, manage data, and communicate efficiently across team operations
Timeline
Sales Associate
Salt Lake Running
09.2023 - Current
High School Diploma -
Woods Cross High