Austin Nelson
Midway,GA
Summary
Results-driven Ops Supervisor with a proven track record in process improvement, safety compliance, and team building. Committed to enhancing operational efficiency and performance through strategic training programs and effective collaboration.
Overview
3
3
years of professional experience
Work History
Ops Supervisor
FedEx:Ground
Richmond Hill, Georgia
06.2025 - Current
- Streamlined daily operations, improving package handling efficiency.
- Implemented safety messaging to ensure a secure working environment.
- Analyzed process workflows and recommended efficiency improvements.
- Motivated and evaluated personnel, enhancing performance and achieving goals.
- Built strong operational teams to meet process and production demands.
- Conducted regular training sessions on Tugger Operations.
- Gained comprehensive knowledge of operation tasks on load sides, while starting to acquire unload experience.
- Maintained accurate records for staffing, dock sheets, and package handler injuries, ensuring compliance and safety.
Ops Admin II
FedEx:Ground
Richmond Hill, Georgia
02.2024 - 06.2025
- Utilized various software and tools to streamline processes and optimize performance.
- Utilized technical skills and expertise to troubleshoot complex problems and implement solutions.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
Education
Some College (No Degree) - Chemistry
Georgia Southern University
Statesboro, GA07-2026
Skills
- Operational excellence
- Process improvement
- Operational troubleshooting
- Safety compliance standards
- Team building and collaboration
- Training programs
Timeline
Ops Supervisor
FedEx:Ground
06.2025 - Current
Ops Admin II
FedEx:Ground
02.2024 - 06.2025
Some College (No Degree) - Chemistry
Georgia Southern University