Austin Pike
Memphis,TN
Summary
Results-driven sales professional with over 4 years of experience in achieving and exceeding sales targets and building strong client relationships. Seeking a challenging new sales position at FedEx where I can leverage my expertise in market analysis, strategic planning, and customer retention to drive growth and contribute to the company's success.
Overview
11
11
years of professional experience
Work History
Digital Sales Executive
FedEx
09.2024 - Current
- Manages a portfolio of small-to-medium business accounts
- Cultivates relationships to drive customer retention and satisfaction.
- Analyzes shipping trends and volume data to develop personalized pricing strategies and incentives
- Maintains 100%+ customer attainment, while meeting new business sales targets
Sales Manager
Big League Movers
08.2021 - 09.2024
- - Lead and mentored a sales team of 8, achieving a 55% success rate in closing new business.
- - Fostered new realtor relationships, boosting referral and partner business by 115%.
- - Individually closed new business opportunities at a 72% success rate.
- - Conducted market analysis to improve sales tactics and business development.
New Accounts Associate
Raymond James Financial
10.2018 - 04.2021
- - Onboarded new clients, collaborating with advisors and managers.
- - Maintained service agreements to ensure client retention and attract new assets.
Call Center Specialist
MassMutual
06.2017 - 10.2018
- - Handled high volumes of calls, managed financial transactions, and resolved client issues.
- - Contributed to growth by winning retirement plan assets from outside firms.
Operations Manager
Big League Movers
01.2015 - 06.2017
- - Managed client relocations, scheduling, warehouse storage, and truck maintenance.
- - Analyzed revenue and labor reports, creating SOPs to streamline production.
Inside Sales Account Executive
Big League Movers
05.2015 - 10.2015
- - Built a client base through relationship building and market analysis.
- - Closed business consistently, maintaining high daily outbound call volumes.
Education
The University of Memphis
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Southwest TN Community College
Skills
- Territory Management
- Relationship Building
- Client Retention
- Sales Leadership
- Market Analysis
Timeline
Digital Sales Executive
FedEx
09.2024 - Current
Sales Manager
Big League Movers
08.2021 - 09.2024
New Accounts Associate
Raymond James Financial
10.2018 - 04.2021
Call Center Specialist
MassMutual
06.2017 - 10.2018
Inside Sales Account Executive
Big League Movers
05.2015 - 10.2015
Operations Manager
Big League Movers
01.2015 - 06.2017
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Southwest TN Community College
The University of Memphis