Summary
Work History
Education
Skills
Timeline
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Austin Rehbein

Big Stone Gap,Virginia

Summary

Professional sales manager with strong track record in driving online sales growth. Skilled in digital marketing, customer relationship management, and strategic planning. Known for fostering team collaboration and adaptability in dynamic environments. Demonstrates relentless focus on achieving results and delivering impactful outcomes.

Work History

Internet Sales Manager

Lonesome Pine CDJR
12 2021 - Current
  • Kept detailed records of sales and contracts.
  • Updated company website with deals and product packages.
  • Managed social media accounts, driving brand awareness and engagement through daily postings and interactions with followers.
  • Boosted customer satisfaction with timely responses to inquiries and personalized follow-up communication.
  • Provided superior and individualized customer service.
  • Managed social media accounts to engage with customers and promote special offers.
  • Responded to internet inquiries and phone calls in timely matter.

Forklift Operator

Mullican Flooring
09 2017 - 12 2021
  • Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Operated forklift in compliance with OSHA guidelines and organizational policies.
  • Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.

Correctional Officer

SWVA Regional Jail Authority
03 2017 - 09 2017
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
  • Tracked inmates through head counts, visitor logs, and scheduled activities.
  • Prepared, processed and maintained forms, reports, logs, records, and activity journals.
  • Contributed to a positive work culture among colleagues by utilizing effective communication skills both verbally and in writing.

Intuit Quickbooks Desktop Support

Sykes
02 2016 - 02 2017
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
  • Responded to customer requests for products, services, and company information.
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.

Mill Worker

Waupaca Foundry
02 2015 - 12 2015
  • Streamlined processing times with efficient use of tools and equipment for various tasks within the mill.
  • Demonstrated commitment to quality control standards, consistently inspecting products for defects or inconsistencies.
  • Enhanced production efficiency by maintaining and operating various mill machinery.
  • Regulated inflow of materials and observed outflow to attain correct levels of specified product.
  • Exhibited strong multitasking abilities in managing various tasks simultaneously without compromising on results.
  • Monitored processes and made adjustments to maintain product specifications and production volume.

Education

Powell Valley High School
05.2010

Skills

  • Negotiation
  • Customer education
  • Cold Calling
  • Sales presentations
  • Coaching and mentoring
  • Systems and software programs
  • Analytical problem solver
  • Sales processes
  • Database Management
  • Search and seizure procedures
  • Conflict resolution skills
  • Safety and security

Timeline

Internet Sales Manager

Lonesome Pine CDJR
12 2021 - Current

Forklift Operator

Mullican Flooring
09 2017 - 12 2021

Correctional Officer

SWVA Regional Jail Authority
03 2017 - 09 2017

Intuit Quickbooks Desktop Support

Sykes
02 2016 - 02 2017

Mill Worker

Waupaca Foundry
02 2015 - 12 2015

Powell Valley High School

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Austin Rehbein