Austin Sankeralli
Navarre,FL
Summary
Dependable member, successful, providing fast, high-quality customer service to guests in any settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Server
Buffalo Wild Wings
01.2023 - Current
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Effectively train and communicate with new hires/servers
Account Services Representative
Navy Federal Credit Union
10.2022 - 12.2022
- Determined charges for services requested and arranged for billing.
- Referred unresolved customer grievances to designated departments for further investigation.
- Analyzed and collected customer information to prepare product or service reports.
Server/Hostess
Pedro's Tacos
03.2022 - 10.2022
- Able to provide premier care to extensive amounts of guests
- Welcoming and seating guests, taking guest orders
- Communicating effectively to the kitchen
Bartender
Pensacola Blue Wahoos
01.2022 - 07.2022
- Preparing alcoholic or non-alcoholic beverages for bar and patrons
- Taking orders and serving snacks and drinks
- Assessing bar customers' needs and preferences and making recommendations
Server
SpringHill Suites Navarre Beach
03.2021 - 11.2021
- Determined charges for services requested and arranged for billing
- Referred unresolved customer grievances to designated departments for further investigation
- Analyzed and collected customer information to prepare product or service reports
- Able to provide premier care to extensive amounts of guests
- Welcoming and seating guests, taking guest orders
- Communicating effectively to the kitchen
- Preparing alcoholic or non-alcoholic beverages for bar and patrons
- Taking orders and serving snacks and drinks
- Assessing bar customers' needs and preferences and making recommendations
- Handled 10-20 tables daily
- Welcomed diners and guests as they arrived
- Served meals
- Checked on diners frequently.
Team Member
Johnny Houstons
07.2020 - 12.2020
Team Member
Whataburger
10.2018 - 09.2019
Team Member
American Pride Lawn and Landscaping
05.2016 - 05.2018
- Cleared tables
- Took food and drink orders
- Managed cash, check, credit orders
- Maintained a clean work area
- Customer Service
- Food Prep and Delivery
- Daily Operations
- Ensure Quality Standards
- Open Communication with Management
- Maintain Cleanliness
- Achieve Station Certifications.
Construction Worker
American Pride Lawn and Landscaping
05.2016 - 05.2018
- Perform grounds keeping and building maintenance duties
- Mow lawn either by hand or using a riding lawnmower
- Cut lawn using hand, power riding mower, and trim the edge around walkways, flower beds, and walls
- Landscape by planting flowers, grass, shrubs, and bushes
- Apply pesticide to rid grounds of pests such as mosquitos, wasps, ticks, and others
- Construction machinery operation
- Communication skills
- Residential construction
- Carpentry experience
- Accurate measurements.
Education
Coursework - Kinesiology Physical Therapy
Pensacola, FL05.2020
High School - Navarre High School
Navarre, FL05.2018
Skills
- Upselling
- Carpentry
- Maintenance
- Landscape maintenance
- Busser
- Bartending
- Serving Experience
- Cooking
- Remodeling
- Restaurant Experience
- Groundskeeping
Certification
Food Handler Certification
Additional Information
Authorized to work in the US for any employer
Timeline
Server
Buffalo Wild Wings
01.2023 - Current
Account Services Representative
Navy Federal Credit Union
10.2022 - 12.2022
Server/Hostess
Pedro's Tacos
03.2022 - 10.2022
Bartender
Pensacola Blue Wahoos
01.2022 - 07.2022
Server
SpringHill Suites Navarre Beach
03.2021 - 11.2021
Team Member
Johnny Houstons
07.2020 - 12.2020
Team Member
Whataburger
10.2018 - 09.2019
Team Member
American Pride Lawn and Landscaping
05.2016 - 05.2018
Construction Worker
American Pride Lawn and Landscaping
05.2016 - 05.2018