Austin Singer
Lake Wylie,SC
Summary
Customer Service professional with 10+ years of experience looking to transition into the mental health field. Proven history of leading teams, optimizing operations, and maintaining excellent client and employee relations. Skilled in customer engagement and team leadership. Great communications ability and compassionate nature leading to desirable results.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Restaurant Manager
Hook & Reel
10.2021 - Current
- Lead and managed a team of 15+ employees
- Enhanced customer satisfaction by overseeing public relations and solving issues promptly
- Conducted inventory and coordinated with vendors to ensure successful deliveries
- Used a POS system to track daily operations and sales
- Contributed to the overall upkeep and well-being of the restaurant.
Truck Driver and Concrete Finisher
Concrete Solutions of the Carolinas
06.2019 - 09.2021
- Operated large box trucks and trailers for transporting construction materials
- Constructed and built concrete patios, driveways, and walkways
- Preformed decorative concrete finishing, alongside minor landscaping.
Frozen/Dairy Associate
Target
03.2018 - 05.2019
- Managed stocking and inventory flow in the frozen and dairy sections of the store
- Facilitated customer assistance and addressed questions related to store products.
Logistics Team Member
Target
10.2016 - 12.2017
- Coordinated truck unloading and back-room inventory
- Trained new team members
- Later, elevated to assist with the presentation team to design and set up aisles around the store.
Education
Partial Bachelor's Coursework Completed - Political Science
University of South Carolina - Columbia
Columbia, SC06.2016
Skills
- CUSTOMER SERVICE: 10 years of experience in diverse environments
- Management: Restaurant management, team leadership, and training
- Logistics: Inventory management, truck operation, and back-room coordination
- Construction: Concrete finishing, heavy equipment operation, and minor landscaping
- Retail Operations: POS Systems, stocking, and customer assistance
Certification
ServSafe, 03/01/24, 03/31/29, Proof of education and training regarding food safety, food preparation, and management.
References
Available upon request.
Timeline
Restaurant Manager
Hook & Reel
10.2021 - Current
Truck Driver and Concrete Finisher
Concrete Solutions of the Carolinas
06.2019 - 09.2021
Frozen/Dairy Associate
Target
03.2018 - 05.2019
Logistics Team Member
Target
10.2016 - 12.2017
ServSafe, 03/01/24, 03/31/29, Proof of education and training regarding food safety, food preparation, and management.
Partial Bachelor's Coursework Completed - Political Science
University of South Carolina - Columbia
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