Austin Skaggs
Sierra Vista,AZ
Summary
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales. Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.
Overview
5
5
years of professional experience
Work History
Sales Associate
Walmart
Benson, AZ
02.2023 - Current
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Demonstrated product features and benefits for customers' needs.
- Used technology resources to assist customers in locating and selecting items.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Digital Operations Manager (ASM)
Walmart
Safford, AZ
12.2020 - 11.2022
- Maintained advertising calendar to keep projects on task and meet deadlines.
- Developed and implemented advertising strategies to drive substantial growth.
- Established and enforced sales goals to boost team success.
- Trained and mentored newly hired employees to provide better grasp of job responsibilities and expectations.
- Developed and implemented digital strategies to increase user engagement with online content.
Assistant Store Manager of Operations
Walmart
Sierra Vista, AZ
08.2018 - 12.2020
- Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
- Implemented effective strategies for increasing sales revenue within assigned area.
- Created and offered additional materials to enhance training.
- Provided constructive feedback and positive reinforcement to keep trainees motivated.
Education
High School Diploma -
Buena High School
Sierra Vista, AZ05-2013
Some College (No Degree) - Business Management
Cochise College
Sierra Vista, AZSkills
- Sales Development
- Upselling
- Client Account Management
- Retail Loss Prevention
- Inventory Control
- Problem-Solving
- Cash Handling
Timeline
Sales Associate
Walmart
02.2023 - Current
Digital Operations Manager (ASM)
Walmart
12.2020 - 11.2022
Assistant Store Manager of Operations
Walmart
08.2018 - 12.2020
High School Diploma -
Buena High School
Some College (No Degree) - Business Management
Cochise College