Austin Wear
Tuscumbia,AL
Summary
Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.
Overview
9
9
years of professional experience
Work History
Outside Sales Representative
International Wine And Craft Beer
01.2022 - Current
- Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
- Established new accounts through cold calling and personal visits to potential customers.
- Negotiated terms and contracts with clients to maintain profitable sales.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Collaborated with internal teams to fulfill orders and meet customer needs
- Exceeded monthly sales targets and quotas consistently.
- Built strong client rapport to establish a diversified network of connections.
- Followed up with customers after completing sales to assess satisfaction and resolve technical or service concerns.
- Developed and implemented successful sales strategies to increase revenue in assigned territories.
- Built relationships with customers and community to promote long term business growth.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Fixed Operations Manager
Long Lewis Auto Group
03.2019 - 12.2022
- Interacted well with customers to build connections and nurture relationships.
- Trained new employees on proper protocols and customer service standards.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Recruited, hired, and trained initial personnel, working to establish vital internal functions and outline the scope of positions for the new organization.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Front of House Manager
Umi Japanese Steakhouse And Sushi Bar
08.2014 - 03.2019
- Resolved guests complaints while maintaining positive customer environment.
- Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
- Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
- Addressed guest concerns and resolved all issues to guests' satisfaction.
Education
High School Diploma -
Collinwood High School
Collinwood, TN05.2014
Skills
- Market Planning
- Computer Skills-Reports Generation
- Customer Service-Oriented
- Competitor Research and Analysis
- Networking
- Closing Techniques
- Relationship Building
Hobbies
- Golf
- Hunting
Timeline
Outside Sales Representative
International Wine And Craft Beer
01.2022 - Current
Fixed Operations Manager
Long Lewis Auto Group
03.2019 - 12.2022
Front of House Manager
Umi Japanese Steakhouse And Sushi Bar
08.2014 - 03.2019
High School Diploma -
Collinwood High School
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