Austin Winters
Monroe
Summary
Proven leader with expertise in team training, customer service, and operational efficiency. Demonstrated ability to mentor staff and maintain high service standards while resolving complex customer issues.
Overview
4
4
years of professional experience
Work History
Closing Manager
Domino's Pizza
Monroe
01.2023 - 12.2024
- Provided leadership and support to staff during challenging situations.
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Coached, mentored and trained team members in order to improve their job performance.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Roof Repair Assistant
Alpine Roof Care
Snohomish
05.2023 - 02.2024
- Assisted team members with site preparation and material handling activities.
- Followed safety protocols to ensure a secure work environment at all times.
- Performed physical activities requiring heavy lifting, walking and standing for long periods of time.
- Completed variety of physical labor tasks.
- Lifted objects weighing up to 50 pounds without assistance when necessary.
- Cleaned work area after job completion ensuring all debris is properly disposed of.
Customer Service Represtative
Domino's Pizza
Bellingham
02.2021 - 12.2022
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Complied with safety and sanitation guidelines to maintain health and well-being of customers and other staff.
- Crafted pizzas using proper amount of dough and quantities of toppings according to specifications.
Education
High School Diploma -
Bellingham High School
Bellingham, WA06-2021
Skills
- Staff management
- Customer service
- Operational efficiency
- Coaching and mentoring
- Performance monitoring
- Conflict resolution
Timeline
Roof Repair Assistant
Alpine Roof Care
05.2023 - 02.2024
Closing Manager
Domino's Pizza
01.2023 - 12.2024
Customer Service Represtative
Domino's Pizza
02.2021 - 12.2022
High School Diploma -
Bellingham High School
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