Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Austine Kelechi Enwerem

Silver Spring,MD

Summary

Proven leader with a track record of enhancing team productivity and workplace safety at Yum Brands Inc. Skilled in employee training and guest service, I excel in motivating teams and enforcing rules. Leveraging production leadership and knowledge sharing, I consistently improve operational efficiency and customer satisfaction.

Overview

4
4
years of professional experience

Work History

Shift Lead

Yum Brands Inc.
Silver Spring, MD
10.2023 - Current
  • Assisted in the training of new employees.
  • Monitored employee performance and provided feedback on areas for improvement.
  • Maintained store appearance by cleaning, stocking shelves, and ensuring merchandise was properly displayed.
  • Ensured that all safety protocols were followed at all times.
  • Provided guidance and support to other team members as needed.
  • Responded to customer inquiries and complaints in a professional manner.

Cashier

CJ's electronic company
Lagos, Nigeria
06.2020 - 09.2022
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.

Education

High School Diploma -

St. Anthony International School
Lagos, Nigeria
05-2020

Associate of Science - Computational Science

Montgomery College
Rockville, MD

Skills

  • Productivity monitoring
  • Production leadership
  • Rules enforcement
  • Daily reporting
  • Shift leadership
  • Workplace safety
  • Guest service
  • Knowledge sharing
  • Team motivation
  • Employee training

Languages

French
Limited

Timeline

Shift Lead

Yum Brands Inc.
10.2023 - Current

Cashier

CJ's electronic company
06.2020 - 09.2022

High School Diploma -

St. Anthony International School

Associate of Science - Computational Science

Montgomery College
Austine Kelechi Enwerem