Austin Taylor
Rexburg,ID
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
4
4
years of professional experience
Work History
Sales Associate
Marshalls
08.2020 - 06.2021
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Developed strong rapport with customers and created positive impression of business.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Sales Associate
TJ Max
08.2017 - 07.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
Education
High School Diploma -
Douglas High School
Box Elder, SD05.2020
Skills
- Product Sales
- Inventory Control
- Upselling
- Customer Needs Assessment
- Order Processing
- Inventory Tracking
- Merchandising Knowledge
- Guest Relations
- Merchandise Display
- Payment Processing
- Promotional Support
Timeline
Sales Associate
Marshalls
08.2020 - 06.2021
Sales Associate
TJ Max
08.2017 - 07.2020
High School Diploma -
Douglas High School