Austyn Miller
St. Petersburg,FL
Summary
Dynamic Sales Associate with proven success at Lowes Home Improvement, excelling in customer service and relationship building. Recognized for enhancing customer satisfaction through effective product recommendations and maintaining a well-organized sales floor. Strong teamwork and problem-solving skills contributed to achieving sales targets and fostering repeat business. Eager to leverage expertise in a new role.
Overview
8
8
years of professional experience
Work History
Sales Associate
Lowes Home Improvment
St. Petersburg, FL
11.2024 - Current
- Assisted customers with selecting products and making recommendations based on individual needs.
- Maintained a well-organized and stocked sales floor to enhance the shopping experience for customers.
- Operated the point-of-sale system to process transactions accurately and quickly.
- Collaborated with team members to meet daily sales targets and support store performance.
- Conducted inventory checks to verify stock levels and reduce discrepancies.
- Organized merchandise displays to enhance visual appeal, engage customers, and promote featured items.
- Handled cash transactions while following company cash handling policies to maintain accuracy in financial exchanges.
- Built rapport with customers to foster repeat business.
- Prepared merchandise for the sales floor by tagging and pricing items.
- Assisted customers in locating products and checking inventory across different store locations.
- Rotated stock and replenished shelves to ensure product availability and maintain store appearance.
- Helped load customers’ vehicles with purchased items.
- Maintained organized and well-stocked sales floor, enhancing customer shopping experience.
- Assisted customers in product selection and recommendations based on needs.
Sales Associate
RaceTrac
Largo, FL
07.2023 - 10.2024
- Engaged customers by providing product demonstrations and sharing information, enhancing satisfaction and interaction.
- Guided new team members through company policies and effective sales techniques, enhancing service standards.
- Addressed customer inquiries and complaints swiftly, fostering strong relationships and loyalty.
- Handled high-pressure situations with composure, managing challenges professionally.
- Organized inventory records meticulously to maintain stock levels, reducing out-of-stock occurrences.
- Worked collaboratively with colleagues to meet monthly sales goals.
- Participated in inventory tasks, including restocking and cycle counts, ensuring product availability.
- Upheld cleanliness in service areas and restrooms to improve customer experience.
- Verified customer identification for sales of alcohol, cigarettes, and lottery items.
Sales Associate
Woodies Wash Shack
Largo, FL
01.2023 - 03.2023
- Operated car wash machinery to provide efficient, comprehensive cleaning for all vehicles.
- Guided customers through service options, enhancing satisfaction and engagement.
- Kept work areas clean to maintain a safe and orderly environment.
- Worked with team members to improve workflow and service efficiency.
- Advised customers on maintenance tips to preserve vehicle appearance and condition.
- Checked equipment performance and promptly reported any issues for quick resolution.
- Welcomed customers and assessed their needs to suggest appropriate car wash services.
- Answered customer inquiries about services and pricing, helping them make informed decisions.
- Delivered high-quality service, consistently achieving customer satisfaction.
- Exhibited attention to detail when prepping cars, handling equipment, and applying cleaning solutions.
- Maintained customer areas in pristine condition, adhering to professional hygiene standards.
- Recognized for punctuality and reliability, consistently arriving on time for scheduled shifts, even during busy periods.
- Managed inventory of car wash supplies and materials, ensuring timely restock and availability.
- Assisted management in rolling out new policies or procedures to enhance operations or boost revenue.
Sales Associate
Defy Detroit
Commerce, MI
07.2021 - 11.2021
- Supervised trampoline park operations, ensuring adherence to safety protocols and operational standards.
- Trained staff on equipment usage and emergency procedures to enhance team readiness.
- Monitored guest activities, maintaining a safe and enjoyable environment for all visitors.
- Conducted regular inspections of trampolines and safety equipment to ensure proper maintenance.
- Resolved guest concerns promptly, contributing to overall positive experience within the facility.
- Monitored adherence to safety guidelines and instructed guests on proper trampoline usage, minimizing the risk of injuries during park visits.
- Developed comprehensive safety protocols for all team members, reducing workplace accidents.
- Cleaned rides and attractions to reduce spread of germs and bacteria.
- Latched safety gate after guests entered and exited to avoid unauthorized access to attraction area.
Sales Associate
Thrifty Florist
05.2018 - 01.2020
- Assisted customers in product selection and recommendations based on needs.
- Maintained organized and well-stocked sales floor, enhancing customer shopping experience.
- Operated point-of-sale system efficiently, processing transactions accurately and swiftly.
- Collaborated with team members to achieve daily sales goals and improve store performance.
- Assisted in arranging floral displays for events, enhancing visual appeal and customer satisfaction.
- Managed inventory of flowers and supplies, ensuring availability to meet customer demands.
- Handled cash transactions with accuracy and integrity, maintaining trustworthiness as a valued team member.
- Provided exceptional customer service by greeting customers warmly, answering questions about products and services, and offering suggestions when needed.
- Provided customers with courteous, knowledgeable, and efficient service.
- Assisted clients with custom requests by listening attentively to their needs, making appropriate recommendations based on personal tastes or event themes.
- Developed positive relationships with clients and vendors to boost rapport and trust.
Education
High School Diploma -
Oxford High School
Oxford, MI06-2020
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Relationship building
- Eager to learn
Timeline
Sales Associate
Lowes Home Improvment
11.2024 - Current
Sales Associate
RaceTrac
07.2023 - 10.2024
Sales Associate
Woodies Wash Shack
01.2023 - 03.2023
Sales Associate
Defy Detroit
07.2021 - 11.2021
Sales Associate
Thrifty Florist
05.2018 - 01.2020
High School Diploma -
Oxford High School