Austyn Morse
River Falls,WI
Summary
Retail management professional prepared to drive store performance and enhance customer experiences. Expertise in operational efficiencies and staff development. Known for fostering collaborative team environments and adapting to dynamic retail challenges. Proficient in sales strategies and inventory control.
Overview
9
9
years of professional experience
3
3
years of post-secondary education
Work History
Store Manager
Grantsburg Subway
Grantsburg, WI
01.2024 - Current
- Supervised inventory control measures, collaborating with purchasing personnel to verify cost-effective replenishment
- Identified new opportunities to increase sales and achieve store targets
- Addressed and resolved escalated customer complaints and worked to restore satisfaction
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Dietary Relief Manager
Lyngblomsten At Lino Lakes
Lino Lakes, MN
01.2023 - 04.2024
- Planning menus and recipe creation
- Developing and implementing systems to manage food costs and inventory
- Ensuring food safety and sanitation guidelines are followed at all times
- Training and overseeing kitchen staff, including cooks, prep cooks, and dishwashers
- Supervising culinary staff throughout the shift to ensure proper food preparation and sanitary clean-up
- Developed strong professional relationships with vendors, negotiating favorable terms and pricing for supplies.
- Provided constructive feedback to workers, which improved morale, and boosted efficiency.
Sous Chef
St. Croix Casino
Hertel, WI
01.2021 - 01.2023
- Managing the kitchen staff and oversee food preparation
- Maintaining kitchen cleanliness and safety
- Ordering and inventory management, menu management
- Staff scheduling and shift coordination
- Managed food preparation tasks during high-volume service periods, ensuring all orders were executed in a timely manner without sacrificing quality or presentation standards.
- Mentored junior kitchen staff, fostering a collaborative work environment that improved overall team performance.
Store Manager
Subway
Siren, WI
01.2019 - 01.2021
- Recruiting staff and overseeing training program
- Maintaining a clean and sanitized service area
- Greeting guests and preparing their orders
- Doing food orders and inventory
- Creating weekly schedules for staff
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Caregiver
IRIS Program
Spooner, WI
01.2016 - 01.2019
- Assisting people who are unable to complete basic tasks, such as elderly, mentally ill, or those with disabilities
- Administering medications
- Helping clients with personal care tasks (bathing, dressing, eating, grooming)
- Providing companionship
- Assisting with activities of daily living
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Built strong relationships with clients to deliver emotional support and companionship.
Education
Associates of IT - Network Administration Specialist
Northwood Technical College
New Richmond 01.2024 - Current
Technical Diploma - Human Resources / Payroll Generalist
Northwood Technical College
Rice Lake 01.2023 - 05.2025
GED -
Northwood Technical College
Rice Lake 01.2023 - 01.2023
Skills
Retail inventory management
Team development
Operations management
Customer service management
Store operations
Timeline
Associates of IT - Network Administration Specialist
Northwood Technical College
01.2024 - Current
Store Manager
Grantsburg Subway
01.2024 - Current
Technical Diploma - Human Resources / Payroll Generalist
Northwood Technical College
01.2023 - 05.2025
GED -
Northwood Technical College
01.2023 - 01.2023
Dietary Relief Manager
Lyngblomsten At Lino Lakes
01.2023 - 04.2024
Sous Chef
St. Croix Casino
01.2021 - 01.2023
Store Manager
Subway
01.2019 - 01.2021
Caregiver
IRIS Program
01.2016 - 01.2019