Autara Thomas

•Provided courteous customer care.

•Contacted claimants to schedule appointments to inspect for catastrophe related losses.

•Entered information on submitted claims to ensure timely progression of claim determination and

eligibility.

•Generated reports to track problematic insurance claims.

•Entered info on submitted claims to ensure timely progression of claim determination and eligibility.

•Electronically enter payments on submitted documents and photos to be reviewed for claim

settlement review.

-CALIFORINA WILDFIRES

-TOTAL LOSS

-WIND AND HAIL

-PIPE BURST

•Contacted claimants to schedule appointments to inspect for catastrophe related losses.

•Electronically entered findings and submitted documents to be reviewed for processing.

•Provided courteous customer care.

•Entered info on submitted claims to ensure timely progression of claim determination and eligibility.

•Contacted adjusters to advise them of outstanding invoices needing submittal.

•Contacted claimants to schedule appointments to inspect for catastrophe related losses.

•Electronically entered findings and submitted documents to be reviewed for processing.

•Entered info on submitted claims to ensure timely progression of claim determination and eligibility.

•Liaison for agents, adjusters, and insureds, providing information to ensure timely claims process.

•Contacted adjusters to advise them of outstanding invoices needing submittal.

•Advised outside adjuster to complete daily billing of outstanding invoices to be approved for payroll.

•Generated reports to track problematic insurance claims.

•Use advanced video technology to collaborate with onsite vendors to identify damages and write a damage estimate from a virtual setting.

•Used high resolution photographs provided by virtual imagery solutions to identify damages and write a damage estimate from a virtual setting.

•Conducted a detailed review of the property and write an estimate to capture the extent of the damages.

•Entered information on submitted claims to ensure timely progression of claim determination and eligibility.

•Provided courteous customer care.

•Contacted claimants to schedule appointments to inspect for catastrophe related losses.

•Entered information on submitted claims to ensure timely progression of claim determination and

eligibility.

•Generated reports to track problematic insurance claims.

•Entered info on submitted claims to ensure timely progression of claim determination and eligibility.

•Electronically enter payments on submitted documents and photos to be reviewed for claim

settlement review.

•Daily/Supplemental Claims Adjuster

•Reviewed files and endorsements to ensure coverage and eligibility met to approve payment.

•Electronically entered payments on submitted documents and photos to be reviewed for claim settlement review.

•Provided courteous customer care.

•Entered information on submitted claims to ensure the timely progression of claim determination and eligibility.

•Ensured compliance standards were met for all claims.

•Submitted file for payment after all documentation submitted and attached to file.

•Reviewed Master policy & governing documents to determine insurance responsibility.

•Communicated effectively with the HOA and processed HOA Loss Assessment Letter and payment.