Autie Bouyer
Experienced Sales Leader
Cleveland Heights,OH
Summary
Motivated professional with strong work ethic and exceptional interpersonal skills. Quick learner skilled in time management and organization, thriving in fast-paced environments. Committed to enhancing customer satisfaction and supporting team objectives through effective communication and adaptability. Eager to contribute to company growth while tackling new challenges.
Overview
6
6
years of professional experience
Work History
Front Desk Receptionist
Hampton Inn By Hilton
Solon, Ohio
09.2026 - Current
- Facilitated smooth arrivals with warm greetings and efficient check-in assistance.
- Delivered positive guest experiences through courteous complaint resolution and empathetic service.
- Coordinated with housekeeping to ensure timely room availability and enhance guest satisfaction.
- Maintained accurate customer records through careful data entry into computer systems.
Sales Lead
Vans Off The Wall
Beachwood, Ohio
06.2026 - Current
- Executed cross-selling of accessories and additional products, increasing overall sales.
- Advised customers on products and services based on stated needs.
- Cultivated strong customer relationships, enhancing brand loyalty.
- Resolved customer complaints effectively, maintaining high-quality standards.
- Monitored sales patterns to identify top-selling items and restock needs.
- Processed sales and returns through the POS system and cash register operations.
- Supported visual merchandising plans to promote new products effectively.
- Analyzed customer feedback to identify product and service improvements.
Educator
Lululemon
Westlake, Ohio
06.2023 - 04.2024
- Guided customers in selecting products that aligned with their needs and preferences.
- Organized merchandise and displays to enhance store appearance and improve customer experience.
- Processed transactions accurately using point-of-sale systems.
- Stocked shelves and replenished inventory to maintain product availability.
- Monitored sales floor for security concerns and loss prevention opportunities.
- Maintained a clean work environment by sweeping, dusting, and vacuuming.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
Sales Associate
Orangetheory Fitness
Beachwood, Ohio
06.2020 - 06.2021
- Conducted tours of the facility for prospective members.
- Maintained cleanliness and organization of workout areas and equipment.
- Supported coaches by preparing equipment for sessions and classes.
- Facilitated communication between members and staff to enhance member experience.
Education
Esthetics
Brown Aveda Institute
Mentor, OH11-2025
High School Diploma -
Shaker Heights High School
Shaker Heights, Ohio06-2015
Skills
- Customer service
- Complaint resolution
- Customer engagement
- Onboarding support
- Customer data management
- Inventory management
- Cash handling
- Scheduling
- Multitasking and organization
- Effective planning
- Collaboration techniques
- Professional communication
- Listening skills
- Phone etiquette
Timeline
Front Desk Receptionist
Hampton Inn By Hilton
09.2026 - Current
Sales Lead
Vans Off The Wall
06.2026 - Current
Educator
Lululemon
06.2023 - 04.2024
Sales Associate
Orangetheory Fitness
06.2020 - 06.2021
Esthetics
Brown Aveda Institute
High School Diploma -
Shaker Heights High School