Dedicated office administrator with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Highly skilled in multi-tasking, time management and punctualit. Dependable and quick-learning team player with effective communication and organization skills.
Hi, I’m
Autumn Alderman
Waycross,GA
Summary
Work History
Ware County
911 Dispatcher
04 2021 - 04 2023
Job overview
- Relayed latest information to first responders via electronic means, telephone calls, and radio responses.
- Completed appropriate forms and radio announcements for police department needs such as BOLO requests.
- Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire, and EMS while tracking data in real-time environments.
- Routed calls to police, fire, and ambulance service to meet individual call needs.
- Streamlined communication between first responders and callers by maintaining clear, concise, and accurate information sharing.
- Assessed emergency requests and made quick judgment calls to determine appropriate action.
- Read system maps and caller information, and documented details in system.
Southern Sassy Boutique
Retail Store Owner
11 2017 - 04 2020
Job overview
- Trained and motivated employees to perform daily business functions.
- Studied market to determine optimal pricing of goods and capitalize on emerging opportunities.
- Prepared bank deposits and handled business sales, returns, and transaction reports.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Maximized profitability by periodically re-evaluating product pricing based on supplier costs, competitor prices, and customer demand.
- Expanded product offerings for enhanced customer experience by conducting thorough market research and trend analysis.
- Increased customer satisfaction by implementing innovative store layout and design.
- Collaborated with other local businesses on joint events or cross-promotions that benefitted both parties involved while increasing community presence.
Alltel Communications
Retail Store Manager
02 1995 - 06 1998
Job overview
- Managed store organization, maintenance, and purchasing functions.
- Improved store sales by implementing effective marketing strategies and attractive visual merchandising.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Evaluated employee performance regularly provided constructive feedback coaching opportunities improvement recognition outstanding achievements.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
- Increased average transaction value by upselling products, promoting add-ons, and cross-selling complementary items.
- Completed routine store inventories.
William R Little Attorney
Front Desk Receptionist
08 1989 - 06 1992
Job overview
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
- Collected room deposits, fees, and payments.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Scheduled, coordinated and confirmed appointments and meetings.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Completed data entry and filing to keep records updated for easy retrieval.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Education
The University of Alabama
Mathematics Major from Psychology Minor
08.2027
University Overview
Continuing education in Mathematics
Skills
- Meeting scheduling
- Problem-solving skills
- Time management
- Word processing
- Telephone etiquette
- Business administration
- Office administration
- File management
- Multi-line Telephone Systems
Timeline
911 Dispatcher
Ware County
04 2021 - 04 2023
Retail Store Owner
Southern Sassy Boutique
11 2017 - 04 2020
Retail Store Manager
Alltel Communications
02 1995 - 06 1998
Front Desk Receptionist
William R Little Attorney
08 1989 - 06 1992
The University of Alabama
Mathematics Major from Psychology Minor