Autumn Biffle
Union,MS
Summary
Dynamic and results-oriented professional with extensive experience in retail management and sales, notably at Dollar General. Skilled in customer service and team collaboration, I excel in creating positive shopping environments and building lasting customer relationships. Expert in cash handling and inventory management, my leadership significantly enhances team efficiency and store performance.
Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.
Overview
11
11
years of professional experience
Work History
Sales Associate
Dollar Tree
10.2024 - Current
- Built relationships with customers to encourage repeat business.
- Maintained a clean and organized store environment, contributing to a positive customer experience.
- Helped customers complete purchases, locate items, and join reward programs.
Store Manager
Dollar General
05.2018 - 09.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
Sales Associate
Gordmans Department Store
11.2015 - 11.2016
Cashier
Fitting room associate
unloaded truck
Sales Associate
Freds
02.2014 - 06.2016
Cashier
Stocked shelves
unloaded trucks
Education
High School Diploma -
Strayhorn High
Sarah, MS05-2012
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Excellent people skills
- Reliable and punctual
- Goal-Oriented
- Exceptional customer service
- Relationship Building
- Cash Handling
- Money Handling
- Flexible Schedule
- Cash Register Operation
- Stocking and Receiving
- Cash Handling Accuracy
- Sales expertise
Timeline
Sales Associate
Dollar Tree
10.2024 - Current
Store Manager
Dollar General
05.2018 - 09.2024
Sales Associate
Gordmans Department Store
11.2015 - 11.2016
Sales Associate
Freds
02.2014 - 06.2016
High School Diploma -
Strayhorn High