Autumn Bordelon
Lillington
Summary
Dynamic professional with a proven track record at Corbetts Burgers & Soda Bar, excelling in customer service and team collaboration. Skilled in inventory management and problem-solving, I enhanced customer satisfaction by promptly addressing concerns. My strong organizational skills and positive attitude fostered a supportive work environment, driving employee performance and retention.
Experienced with managing front desk activities and maintaining welcoming atmosphere for clients. Utilizes strong organizational skills and attention to detail to streamline office operations. Knowledge of effective communication techniques and customer service principles to enhance visitor experiences.
Overview
7
7
years of professional experience
Work History
Assistant General Manager
Corbetts Burgers & Soda Bar
02.2025 - Current
- Assisted in managing daily operations to ensure efficient service delivery.
- Learned company policies and procedures to maintain compliance and operational standards.
- Collaborated with team members to enhance customer experience through effective communication.
- Participated in training sessions to develop skills related to inventory management systems.
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
Team Member
Comeback Shack
08.2023 - 06.2024
- Delivered exceptional customer service by promptly addressing inquiries and resolving issues.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Operated point-of-sale system efficiently to process transactions accurately.
- Assisted in training new team members on operational procedures and service standards.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Followed safety and sanitation guidelines, ensuring compliance with health regulations.
- Adapted quickly to changing priorities during peak hours, maintaining service quality.
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
Sales Associate
BoxLunch
07.2022 - 01.2024
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained inventory accuracy through regular stock checks and replenishment processes.
- Processed transactions efficiently using point-of-sale systems, ensuring customer satisfaction at checkout.
- Collaborated with team members to achieve sales goals and improve store performance.
- Handled customer complaints professionally, resolving issues to maintain positive relationships.
- Built relationships with customers to encourage repeat business.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
Cashier
Harris Teeter
03.2019 - 08.2019
- Processed high-volume transactions accurately and efficiently during peak hours.
- Managed cash register, ensuring proper cash handling and drawer reconciliation.
- Delivered exceptional customer service, addressing inquiries and resolving issues promptly.
- Trained new team members on operational procedures and customer engagement strategies.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Helped customers complete purchases, locate items, and join reward programs.
Education
No Degree - History
Appalachian State University
Boone, NCHigh School Diploma -
Holly Springs High School
06-2019
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Verbal and written communication
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Computer skills
Timeline
Assistant General Manager
Corbetts Burgers & Soda Bar
02.2025 - Current
Team Member
Comeback Shack
08.2023 - 06.2024
Sales Associate
BoxLunch
07.2022 - 01.2024
Cashier
Harris Teeter
03.2019 - 08.2019
No Degree - History
Appalachian State University
High School Diploma -
Holly Springs High School
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