Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Autumn Burns

Greenville,SC

Summary

Dynamic and reliable professional with extensive experience in customer service at Subway and Applebee's. Proven ability to enhance customer satisfaction through effective problem-solving and attention to detail. Skilled in cash handling and food preparation, consistently delivering high-quality service while managing multiple tasks in fast-paced environments.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Sandwich Artist

Subway
10.2023 - Current

Maintained cleanliness and organization of work space.

Ensured cleanliness and safety in food preparation areas.

Handled currency operations with precision.

Delivery Driver

DoorDash
08.2022 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Retail Sales Associate

Citi Trends
08.2022 - 10.2023
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.

Restaurant Hostess

Applebees
06.2021 - 08.2021
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.

Education

GED -

Adult Learning Center
Pickens, SC
03.2022

Skills

  • Customer service
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Reliability and punctuality
  • Food preparation
  • Cash handling proficiency
  • Multitasking and prioritizing
  • Attention to detail
  • Menu memorization
  • Phone and online order processing
  • Professionalism and courtesy
  • POS system operation

Certification

ServSafe

Timeline

Sandwich Artist

Subway
10.2023 - Current

Delivery Driver

DoorDash
08.2022 - Current

Retail Sales Associate

Citi Trends
08.2022 - 10.2023

Restaurant Hostess

Applebees
06.2021 - 08.2021

GED -

Adult Learning Center
Autumn Burns