Autumn DeMoines
Cardinal of Minnesota
Winona,MN
1
Certification
8
years of professional experience
Experienced with overseeing residential operations and ensuring resident satisfaction. Utilizes strong problem-solving skills to address daily challenges and enhance team performance. Track record of effective communication and leadership in dynamic environments.
Work History
Residential Supervisor / Program Director
3 Years 8 Months- Supervising the day-to-day operations of a one client program located in Winona, MN in the areas of: Programs, Health/Medical, Financial, Personnel, Training, and Household & Maintenance
- Ensuring all programmatic features of the client's Individual Service Plan and Individual Program Plan are carried out in an effective manner
- Being the primary liaison between the Direct Support Professionals, families/guardians, day program, and the County Case Manager
- Management of staff and responsible for the decision-making necessary for the operation of their department.
- Participate in hiring key staff and assist Residential Supervisors, conduct training, and work closely with Residential Supervisors to ensure all aspects of their duties are completed.
- Assist with the management of personnel and payroll records.
- Assist in the development, writing, and monitoring of all client programs; attend client medical appointments as needed.
- Make recommendations to the organization for the addition, expansion, or change of services or service systems.
- Managed incident reports and documentation to ensure compliance with regulatory requirements.
- Maintained caring, supportive and safe environment for residents through careful monitoring and continuous oversight.
- Coordinated all staffing schedules and made sure that each shift had adequate coverage.
- Scheduled fun social and recreational activities for residents.
- Managed budgets effectively, ensuring adequate allocation of resources for staffing, maintenance, and programming needs while maintaining fiscal responsibility.
Candy Packer
7 Months- Packaged products efficiently, ensuring quality standards were met consistently.
- Operated packaging machinery, performing routine maintenance to ensure optimal function.
- Collaborated with team members to meet production goals and timelines effectively.
Dock Hand
4 Months- Operated dock equipment to load and unload cargo efficiently.
- Collaborated with team members to ensure timely shipments and deliveries.
- Followed safety protocols to maintain a secure work environment during operations.
- Assisted in maintaining inventory accuracy through regular checks and updates.
Server
Hostess
1 Month- Greeted customers
- Coordinated seating and organized reservations to optimize customer flow
- Welcomed customers at entrance
- Took customer to-go orders
- Maintained cleanliness in dining area and prepared tables
- Upheld a high standard of customer service
- Monitored training of new employees to ensure consistency in service delivery
Intern Student
4 Months- Assisted with customer inquiries and payments while supporting insurance agents. my degree is in business analytics and I wanted to get into the insurance business. Facilitated policy initiation and modifications to meet customer needs. I know how to start a policy and I know how to change things on a policy as well.
Education
Associate - Business analytics
High school or equivalent
Skills
Treatment plan oversight
Staff oversight
Medical appointment scheduling
Adaptability
Accurate record keeping
Safety compliance
Team management
Training
Record management
Customer Service
Client advocacy
Program development
POS
Certification
Certificated in CPR and Mental health management.
Timeline
Residential Supervisor / Program Director
Cardinal of Minnesota
01.2023 - CurrentRead More
Candy Packer
Midwest Co-Pack
06.2022 - 01.2023Read More
Dock Hand
Starline
02.2022 - 06.2022Read More
Server
Buffalo Wild Wings
08.2019 - 08.2019Read More
Hostess
Audies Restaurant
05.2019 - 06.2019Read More
Intern Student
Farm Bureau Insurance
01.2019 - 05.2019Read More
Pellston Middle/High School
High school or equivalent
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Baker College of Cadillac
Associate from Business analytics
Read More