Autumn Ely
Rockmart,GA
Summary
Proven leader at Zaxby's Chicken Fingers & Buffalo Wings, enhancing customer satisfaction and reducing cash discrepancies through expert cash handling and exceptional service. Skilled in recruiting and training, fostering team collaboration and efficiency. Demonstrates strong problem-solving and organizational abilities, driving operational success and continuous improvement.
Overview
6
6
years of professional experience
Work History
Assistant Manager
Zaxby's Chicken Fingers & Buffalo Wings
09.2018 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Handled cash transactions accurately, ensuring proper change was given and maintaining a balanced cash register.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Managed cash transactions while adhering to company policies regarding safe cash handling procedures.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Deli Worker
Walmart
05.2021 - 12.2021
- Increased customer satisfaction by providing efficient and friendly service at the deli counter.
- Promoted a positive work environment through effective communication and collaboration with colleagues.
- Reduced food waste by monitoring product freshness and rotating stock effectively.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Exhibited strong multitasking skills by simultaneously assisting multiple customers while maintaining a clean workstation.
- Trained new employees on deli operations, policies, and procedures, contributing to a more efficient workforce.
Education
High School Diploma -
Rockmart High School
Rockmart, GA06.2018
Skills
- Cash Handling
- Customer Service
- Computer Skills
- Recruiting and interviewing
- Staff Training and Development
- Workload Management
- Excellent Communication
- Multitasking Abilities
- Time Management
- Problem-Solving
- Organizational Skills
- Product and service knowledge
Timeline
Deli Worker
Walmart
05.2021 - 12.2021
Assistant Manager
Zaxby's Chicken Fingers & Buffalo Wings
09.2018 - Current
High School Diploma -
Rockmart High School