Autumn Emerson
Verona,USA
Summary
Reliable professional skilled at coordinating supplies, records and schedules to keep office teams on task and ready for daily demands. Proficient in using diverse software to produce professional spreadsheets, reports and correspondence. Positive, upbeat and service oriented attitude toward completing tasks.
Overview
6
6
years of professional experience
Work History
Office Assistant
UPMC Hillman Cancer Center
Pittsburgh, PA
05.2026 - Current
- Assisted in maintaining medical records and ensuring data accuracy.
- Communicated with patients to provide information and answer inquiries.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Coordinated scheduling for appointments and meetings across departments.
Office Manager
Pittsburgh Chiropractic & Massage Therapy
Pittsburgh, USA
10.2024 - 05.2026
- Streamlined office operations, improving patient scheduling and reducing appointment wait times.
- Reduced claim denials through meticulous verification of patient insurance information and coding accuracy.
- Managed incoming phone calls at the front desk to assist patients and staff, responded to emails, routed mail and coordinated courier services.
Turnover Cleaner
Blessly
03.2024 - 12.2025
- Delivered timely and satisfactory responses to client inquiries and concerns, enhancing overall customer satisfaction.
- Cultivated strong client relationships through professionalism and consistent, tailored service delivery.
- Trained new staff on appropriate cleaning techniques and safety protocols.
Sales Development Representative
Reddit
UT, USA
05.2023 - 05.2024
- Identified and contacted potential customers via cold calling, email campaigns, and social media outreach to generate new leads.
- Developed relationships with existing customers, resulting in increased sales opportunities.
- Maintained an up to date database of prospects and clients.
Sales Representative
Tmobile
Ogden, USA
12.2020 - 05.2023
- Cultivated and strengthened client relationships, enhancing customer satisfaction and loyalty.
- Identified and pursued new sales leads through targeted cold calling and strategic networking.
- Delivered precise product, pricing, and service information, facilitating informed purchasing decisions.
Education
High School Diploma -
Fremont High School
Skills
- Scheduling
- Front desk operations
- Calendar management
- File management
- Organization
- Patient relationship building
Timeline
Office Assistant
UPMC Hillman Cancer Center
05.2026 - Current
Office Manager
Pittsburgh Chiropractic & Massage Therapy
10.2024 - 05.2026
Turnover Cleaner
Blessly
03.2024 - 12.2025
Sales Development Representative
Reddit
05.2023 - 05.2024
Sales Representative
Tmobile
12.2020 - 05.2023
High School Diploma -
Fremont High School