Autumn Faber
Newton,IA
Summary
Detail-oriented administrative professional with experience in office management, accounting support, customer service, and team leadership. Skilled in managing financial records, accounts payable/receivable, scheduling, and client communication. Proven ability to maintain organized office operations while providing excellent customer and patient service. Experienced in training staff, managing inventory, and supporting daily business functions in fast-paced environments. Willing to relocate to: Cedar Rapids, IA
Overview
5
5
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Altoona Nursing and Rehabilitation Center
Altoona, IA
08.2024 - Current
- Coordinated financial transaction processing, billing activities, and meticulous record-keeping to support overall business operations.
- Managed comprehensive tracking and documentation of financial transactions to facilitate informed decision-making.
- Administered accounts payable and receivable operations, facilitating prompt invoice management and collection efforts.
- Analyzed financial records through systematic audits to identify discrepancies and enhance reporting accuracy.
- Monitored inventory levels and coordinated timely ordering of office supplies to maintain efficient workflow.
- Configured and maintained multi-line phone system, optimizing call routing and enhancing customer service responsiveness.
- Maintained and updated resident account information
Sales Associate
UScellular
Newton, IA
11.2022 - 12.2025
- Provide connectivity solutions to customers by selling products and services that enhance their lives and make things easier
- Help troubleshoot problems for customers
- Welcoming customers, maintaining floor appearance, directing customers to goods and operating cash registers
Bar Manager
The Thunderdome
Newton, IA
01.2023 - 02.2025
- Ensure prompt and courteous service of food and drinks to guest
- Market sell, and serve all menu items
- Comply with the safety and sanitation ordinances
- Comply with state liquor laws
- Effectively manage time
- Train new hires
- Keeping track of inventory and order stock
Front Desk Receptionist
Adventureland Inn
Altoona, IA
07.2022 - 11.2024
- Managed front desk operations, ensuring excellent customer service and efficient check-in/check-out processes.
- Assisted guests with inquiries, providing accurate information about hotel amenities and local attractions.
- Coordinated room reservations using property management system, optimizing guest accommodations and satisfaction.
- Resolved guest complaints promptly, implementing solutions to improve overall guest experience and retention.
Daycare Assistant Teacher
Baxter Early Learning Center
Baxter, IA
01.2022 - 06.2022
- Developed relationships with parents, exceeding expectations for customer satisfaction
- Performed daily check-ins with children to ensure health and safety
- Created a loving, safe environment for children by establishing social, emotional, and physical growth through intentional teaching and play
Supervisor/Waitress
Mama Digrados
Marshalltown, IA
06.2021 - 04.2022
- Supervised employees, evaluated their performance, and provided feedback for improvement
- Maintained a clean and safe work environment welcomed and seated guests, along with taking guest orders, communicating said order effectively to the kitchen and memorizing the menu offered recommendations in order to upsell certain items
- Train new hires
Education
Associate's degree - Business
Marshalltown Community College
Marshalltown, IAHigh school diploma -
Baxter High School
Baxter, IA05.2022
Skills
Accounting
Leadership
Customer service
Phone etiquette
Attention to detail
Organizational skills
Microsoft Office
Staff training
Marketing
Sales
Administrative experience
Social media management
Certification
- Driver's License
- CPR Certification
Languages
English
Additional Information
Authorized to work in the US for any employer
Timeline
Administrative Assistant
Altoona Nursing and Rehabilitation Center
08.2024 - Current
Bar Manager
The Thunderdome
01.2023 - 02.2025
Sales Associate
UScellular
11.2022 - 12.2025
Front Desk Receptionist
Adventureland Inn
07.2022 - 11.2024
Daycare Assistant Teacher
Baxter Early Learning Center
01.2022 - 06.2022
Supervisor/Waitress
Mama Digrados
06.2021 - 04.2022
Associate's degree - Business
Marshalltown Community College
High school diploma -
Baxter High School