Summary
Overview
Work History
Education
Skills
Timeline
Generic

Autumn Fowble

Severn,MD

Summary

Results-driven office manager known for exceptional organizational skills and adaptability. Experience in managing payroll, accounting, and procurement processes, ready to leverage expertise to support operational excellence and enhance customer satisfaction.

Overview

14
14
years of professional experience

Work History

Office Manager/ Payroll & Accounting

DMV Fire Protection
Baltimore, MD
08.2025 - Current
  • Optimized operational workflows to boost productivity and ensure compliance with safety regulations.
  • Optimized scheduling and communication processes between departments to enhance collaborative efficiency.
  • Spearheaded deployment of inventory management system, enhancing accuracy in tracking supplies and equipment.
  • Assisted in improving administrative workflows to speed up responses to customer inquiries. Supported upkeep of office staff and work environment.
  • Oversaw procurement processes to guarantee employees received essential resources.
  • Assisted foreman and technicians with part orders for assigned jobs. Supported inventory management to fulfill project needs. Coordinated with suppliers for timely delivery of materials.
  • Processed purchase orders for transactions and matched them with invoices for payment. Assisted accounts payable department with weekly check runs.
  • Streamlined weekly billing processes by communicating with customers regarding outstanding balances.
  • Executed weekly inventory counts by analyzing parts log to maintain precise stock levels.
  • Directed weekly dispatch and scheduling operations for foremen and technicians.
  • Managed weekly payroll processing for employees utilizing ADP software.
  • Assisted with onboarding and hiring orientation processes. Handled incoming telephone calls and resolved issues efficiently.
  • Executed end-of-month closing procedures for accounting accuracy.
  • Executed follow-up communications with customers exceeding 30 days past due on payments.
  • Executed processing of credit card payments and ensured accurate check deposits.
  • Oversaw fleet maintenance operations for company vehicles.
  • Facilitated scheduling of meetings and coordinated tasks for company president and vice president.

Lead Billing Specialist

Fleetpro, Inc.
Elkridge, MD
02.2022 - 07.2025
  • Achieved efficient billing operations through daily management of Mark IV software.
  • Enhanced third-party billing integration with Holman/Element, improving accuracy.
  • Resolved customer inquiries on past due invoices and exception reports, fostering positive relationships.
  • Delivered comprehensive daily inventory reports for shop parts using TMT software.
  • Addressed customer needs through proactive phone support regarding PM services.
  • Streamlined third-party and government billing processes for the DC region multiple times monthly.
  • Applied DOT regulations knowledge to maintain compliance.
  • Improved scheduling and dispatch efficiency through effective assistance.
  • Established customer accounts and integrated new vehicles into systems, enhancing service delivery.
  • Provided payroll assistance, resolving employee log-in and tax issues.
  • Supported accounting functions with A/R payment logs, ensuring accuracy.
  • Managed debit and credit processing on customer accounts, enhancing financial tracking.
  • Coordinated travel logistics for employees, including hotels and gas for out-of-state assignments.
  • Updated communication board monthly, recognizing employee milestones. Fostered employee appreciation initiatives monthly, enhancing morale.
  • Executed data entry and check payment postings for accounting, ensuring timely processing. Generated invoices for operational management team approval, facilitating efficient operations.

Maintenance Operations Lead Admin. Assistant

Chaney Enterprises
Crofton, MD
01.2022 - 02.2022
  • Fleet maintenance operations across multiple shops in North and South regions of Maryland, DC, Delaware, and Virginia.
  • Purchase orders and work orders in comprehensive detail upon request from mechanics.
  • Invoice processing within TMT software to efficiently close daily purchase orders.
  • Weekly and monthly closure of work orders contingent upon management approvals.
  • Resolved issues with work orders and purchase orders, leading to improved accuracy in procurement processes.
  • Managed towing work orders, purchase orders, and invoicing processes to ensure timely vendor payments.
  • Communication with vendors to ensure accurate account balance maintenance and resolution of accounting issues.
  • Managed monthly vendor statement preparation and maintenance to ensure uninterrupted purchasing capabilities.
  • Executed administrative tasks for shop management across northern and southern regions.
  • Oversaw administration tasks for main maintenance operations manager across north and south regional areas.
  • Supported daily operations by managing fax communications, coordinating with vendors, and addressing customer and vendor phone inquiries. Typed invoices and essential documents to meet business requirements efficiently.

A/P & A/R Specialist /Payroll & Benefits Administrator

Laurel Sand & Gravel, Inc.
Laurel, MD
02.2012 - 01.2020

• Meeting daily, weekly, monthly and yearly deadlines

• Self-starter with excellent interpersonal communication skills

• MS Office Suite/Windows/PC experience

• ADP Payroll and Sage Accounting Software

• Prior experience with Microsoft Dynamics (4 years)

• Assisting employee's with benefit packages. Health, dental, 401k, STD, LTD

• Processing 4 company locations weekly payroll for all/any employee

• Weekly invoicing to vendors 2x a week for our A/R Department • Processing A/P check runs weekly for 5 different of our company locations

• Assisting all departments anytime needed

• Daily reports for each locations productivity with budget and financial revenue goals

• Monthly closings for both A/R & A/P departments for 4-5 locations

• Assisting the company President and Vice President with any clerical duties needed

Education

High School Diploma -

Meade Senior High School
Odenton, MD

No Degree - Business Management/ Accounting/ Human Resources

Anne Arundel Community College - Still Present - A.A.S
Hanover, MD
12-2027

Skills

  • Customer service
  • Office management
  • Organizational skills
  • Office administration

Timeline

Office Manager/ Payroll & Accounting

DMV Fire Protection
08.2025 - Current

Lead Billing Specialist

Fleetpro, Inc.
02.2022 - 07.2025

Maintenance Operations Lead Admin. Assistant

Chaney Enterprises
01.2022 - 02.2022

A/P & A/R Specialist /Payroll & Benefits Administrator

Laurel Sand & Gravel, Inc.
02.2012 - 01.2020

High School Diploma -

Meade Senior High School

No Degree - Business Management/ Accounting/ Human Resources

Anne Arundel Community College - Still Present - A.A.S
Autumn Fowble