Summary
Overview
Work History
Education
Skills
Welding
Timeline
Generic

Autumn Greene

Summary

Dynamic and results-driven professional with extensive experience in customer service and team leadership at Speed Factory Indoor Karting. Proven ability to resolve issues and enhance customer satisfaction while training new hires. Skilled in cash handling and maintaining accurate financial records, consistently contributing to a positive team environment. Currently attending trade school for welding skills and development.

Overview

2
2
years of professional experience

Work History

Cashier Team Lead

Speed Factory Indoor Karting
09.2024 - Current
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
  • Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
  • Restocked and organized merchandise in front lanes.
  • Also a track marshal, handling go-karts.

Restaurant Hostess

Smoking Butthead's BBQ
03.2024 - 09.2024
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Prepared dining room for service by cleaning , organizing tables and placing table settings.
  • Supported restaurant promotions and events by informing guests of upcoming happenings or special menu items.

Crew Member

Zaxby's Chicken Fingers & Buffalo Wings
09.2023 - 03.2024
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Education

High School Diploma -

Paul M. Dorman High School
Roebuck
05-2026

High School Diploma -

R D Anderson Applied Tech Center
Roebuck, SC
05-2026

Skills

  • Customer service
  • Team leadership
  • Problem-solving
  • Cash handling
  • Punctual and reliable
  • Store opening and closing
  • New hire training
  • Food Handling
  • Welding I and Welding II skills

Welding

Currently obtaining welding certification via R D Anderson Tech. Interested in obtaining an internship, in order to advance current welding skills into a well-rounded and experienced trade profession.

Timeline

Cashier Team Lead

Speed Factory Indoor Karting
09.2024 - Current

Restaurant Hostess

Smoking Butthead's BBQ
03.2024 - 09.2024

Crew Member

Zaxby's Chicken Fingers & Buffalo Wings
09.2023 - 03.2024

High School Diploma -

Paul M. Dorman High School

High School Diploma -

R D Anderson Applied Tech Center

Similar Profiles

CREATE PROFILE
Autumn Greene