Autumn Highley
El Dorado Springs
Summary
Enthusiastic retail employee with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
8
8
years of professional experience
Work History
Cashier
Woods Supermarkets Inc.
El Dorado Springs
04.2019 - Current
- Handled cash transactions accurately and efficiently at busy supermarket checkout.
- Assisted customers with product inquiries and provided exceptional service.
- Operated point-of-sale system for processing payments and refunds.
- Maintained clean and organized checkout area for optimal customer experience.
- Resolved customer complaints promptly to enhance satisfaction and loyalty.
- Trained new cashiers on register operations and customer service standards.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Stocked shelves with merchandise when needed.
- Helped customers find specific products, answered questions, and offered product advice.
Cashier
Walmart
Nevada
08.2022 - 10.2022
- Handled cash transactions accurately and efficiently at busy supermarket checkout.
- Assisted customers with product inquiries and provided exceptional service.
- Operated point-of-sale system for processing payments and refunds.
- Maintained clean and organized checkout area for optimal customer experience.
- Resolved customer complaints promptly to enhance satisfaction and loyalty.
- Greeted customers and answered any questions they had about the store's products and services.
Bakery/Deli Sales Associate
Woods Supermarkets Inc.
Nevada
02.2018 - 04.2019
- Assisted customers with product selection and answered inquiries about bakery items.
- Maintained cleanliness and organization of bakery and deli display areas.
- Prepared food items following hygiene standards and company recipes.
- Collaborated with team members to ensure timely service during peak hours.
- Assisted in training new associates on product knowledge and customer service skills.
- Greeted customers and answered questions about products.
- Operated cash register to process customer payments.
- Checked expiration dates on products before restocking shelves.
- Ensured that all safety guidelines were strictly followed at all times.
Education
High School Diploma -
Nevada High School
Nevada, MO05-2018
Skills
- Customer service
- Cash handling
- Product knowledge
- Food safety
- Point-of-sale operation
- Inventory management
- Effective communication
- Attention to detail
Timeline
Cashier
Walmart
08.2022 - 10.2022
Cashier
Woods Supermarkets Inc.
04.2019 - Current
Bakery/Deli Sales Associate
Woods Supermarkets Inc.
02.2018 - 04.2019
High School Diploma -
Nevada High School
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