Autumn Johnson
Land O' Lakes,FL
Summary
Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.
Overview
6
6
years of professional experience
Work History
Server and Bartender
BJ'S Restaurant & Brewhouse
02.2022 - Current
- I provide exceptional service and hospitality to every Guest in the restaurant. I greet my tables with a positive attitude, serve food and drinks to the Guests. I acknowledge all of BJ'S menu and am able to give recommendations to make the experience outstanding for the Guest. I Manage tables while putting in orders and excepting payments.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
- Resolved customer complaints promptly and professionally, preserving the establishment''s reputation for excellent service.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Server
Beef O' Brady's
09.2021 - Current
- Provided excellent customer service, take and serve food/ drink orders, manage clean safety food protocols, issue bills and except payment, answer questions and make recommendations, manage complaints with a positive attitude.
Service line worker
Fishbowl kitchen
09.2019 - 09.2021
- Prepare poke and açai bowls while maintaining proper food safety practices, portion control, and presentation within service goal times, maintain high standards of costumer service during fast paced operations, maintained sanitary and safe work environment, handled currency and credit card transactions efficiently.
Education
High school diploma -
Sunlake High School
Land O' Lakes, FL05.2025
Skills
- Upselling
- Serving Experience
- POS
- Food Safety
- Restaurant Experience
- Strong work ethic
- Exceptional customer service
- Cash handling
Timeline
Server and Bartender
BJ'S Restaurant & Brewhouse
02.2022 - Current
Server
Beef O' Brady's
09.2021 - Current
Service line worker
Fishbowl kitchen
09.2019 - 09.2021
High school diploma -
Sunlake High School
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