Autumn Jones
Palm Coast,FL
Summary
Dedicated and motivated individual with a strong academic background, complemented by diverse work experiences in customer service and food handling. Seeking to leverage my skills and knowledge to contribute effectively to a professional environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Restaurant Bar Manager
Takeya Japanese Steak House & Sushi Bar
Ormond Beach, FL
05.2022 - Current
- Managed cash handling procedures including daily reconciliation reports, bank deposits, and accurate record-keeping practices for financial accountability.
- Established rapport with patrons through personalized service that consistently exceeded expectations resulting in repeat business.
- Resolved customer complaints professionally and effectively ensuring their satisfaction while preserving company reputation.
- Trained new staff members.
- Prepared and served drinks to customers.
- Waited tables throughout the restaurant.
Banquet Server
Ambers Jewel Catering
Port Orange, FL
12.2019 - 03.2024
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Set up banquet tables and chairs based on event requirements.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
- Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.
Customer Service Representative
Publix Supermarkets Store
Ormond Beach, FL
05.2020 - 06.2022
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Bagged groceries.
- Cashiered.
- Trained new staff members.
Education
Associate of Science - Diagnostic Medical Sonography
Daytona State College
Daytona Beach, FL05.2026
Associate of Arts - Biomedical Sciences
Daytona State College
Daytona Beach, FL05.2022
High School Diploma -
Flagler Palm Coast High School
Palm Coast, FL05.2021
Skills
- Sanitation Standards
- Pre-shift walk-through
- Team Leadership
- Customer Relationship Building
- Outgoing Personality
- Staff Training
- Issue Resolution
- Drink preparation
- Reliable and Responsible
Certification
- CPR certified by the AHA.
Timeline
Restaurant Bar Manager
Takeya Japanese Steak House & Sushi Bar
05.2022 - Current
Customer Service Representative
Publix Supermarkets Store
05.2020 - 06.2022
Banquet Server
Ambers Jewel Catering
12.2019 - 03.2024
Associate of Science - Diagnostic Medical Sonography
Daytona State College
Associate of Arts - Biomedical Sciences
Daytona State College
High School Diploma -
Flagler Palm Coast High School