Autumn Kaltner
San Diego,California
Summary
Dynamic and dedicated professional with a strong background in customer service at Ralphs Grocery. Proven ability to enhance customer satisfaction through efficient cash transactions and effective problem-solving. Recognized for mentoring new employees and managing inventory, showcasing reliability and teamwork. Committed to maintaining high standards of professionalism and integrity.
Overview
27
27
years of professional experience
Work History
Cashier
Ralphs Grocery
12.1998 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
- Managed the bakery including decorating cakes
- Fostered positive customer relations by resolving complaints and inquiries promptly.
Education
No Degree - Child Development
San Diego Mesa College
San Diego, CA12-2026
No Degree - Special Education
Foothill Adult School
San Diego10-2025
High School Diploma -
James Madison High School
San Diego, CA06-2000
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Team collaboration
- Reliability and punctuality
- Professionalism and courtesy
- Complex Problem-solving
- Decision making aptitude
Accomplishments
- Assisted paraeducators in a Special Education classroom 1992-1994
- Received Paraeducator Assistant Award, May 1993
- Taught class on how to become a Courtesy Clerk at the Institute for Effective Education's Transition Program (Urban Skills Center), 2015
Timeline
Cashier
Ralphs Grocery
12.1998 - Current
No Degree - Child Development
San Diego Mesa College
No Degree - Special Education
Foothill Adult School
High School Diploma -
James Madison High School
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