Autumn MacDonald
Fort Worth,TX
Summary
Texas Tech Alumni who is a highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal and communication skills. Adept at working effectively unsupervised and quickly mastering new skills. Nearly 2 years of B2B sales experience skilled in prospecting, cold-calling, and closing deals with 9 years combined former customer service/client facing experience.
Overview
10
10
years of professional experience
Work History
Business Development Representative
Goosehead Insurance Agency
Westlake, TX
07.2022 - 01.2024
- Built strong relationships with existing customers through ongoing communication.
- Created customized presentations and proposals for prospective clients.
- Collaborated with sales team members to develop strategies for targeting new prospects.
- Generated leads and capitalized on valuable business opportunities to bring in new company revenue and improve bottom line profit.
- Utilized CRM software tools to track progress of each sale cycle stage.
- Developed key customer relationships to increase sales.
- Created and improved business pipeline using cold and warm techniques.
Bartender
Chimy’s Cerveceria
Lubbock, TX
03.2021 - 02.2022
- Assertively upsold Chimy’s margs and cheese fries
- Received many customer compliments for going above and beyond normal duties
- Maintained an efficient bar flow during busy days.
Bartender
Torchy’s Tacos
Lubbock, TX
12.2019 - 07.2020
- Assertively upsold alcoholic beverages and tacos
- Effectively attended to my guests in an efficient manner.
Waitress/Bartender
Fly By Night Cattle Company
Cleburne, TX
09.2013 - 08.2018
- Assertively upsold alcoholic beverages, appetizers and desserts
- Kindly greeted and helped guide guests through menus while demonstrating knowledge of food/beverages
- Resolved guest complaints quickly and effectively.
Certified Nurse Aide
Heritage Trails Nursing Home
Cleburne, TX
03.2017 - 08.2017
- Completed all daily living tasks to enhance the quality of life
- Evaluated patient care needs, prioritized treatment, and maintained patient flow.
Education
Bachelor of Arts - Communication Studies
Texas Tech University
Lubbock, TX12-2021
Skills
- Communication
- Sales
- Public Speaking
- Adaptability
- Teamwork
- Lead Prospecting
- Contract Negotiation and Closing Tactics
- Cold-Calling
- B2B Background
- Salesforce
Education Certificates
Texas Tech University, Lubbock, TX, BA Communication Studies, 08/2018 - 12/2021, TABC License, SafeServ certification, First Aid certified, BLS certified, CPR certified
Timeline
Business Development Representative
Goosehead Insurance Agency
07.2022 - 01.2024
Bartender
Chimy’s Cerveceria
03.2021 - 02.2022
Bartender
Torchy’s Tacos
12.2019 - 07.2020
Certified Nurse Aide
Heritage Trails Nursing Home
03.2017 - 08.2017
Waitress/Bartender
Fly By Night Cattle Company
09.2013 - 08.2018
Bachelor of Arts - Communication Studies
Texas Tech University