Emmanuel Oliver
Miami,FL
Summary
Business development executive with proven success increasing sales and revenue through pipeline generation and developing account relationships. Articulate communicator with exceptional professional sales skills. Known for outperforming, understanding customer needs, and delivering effective long term solutions.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Business Development Representative
Connex One
10.2023 - Current
- 120% quota attainment
- Generated new prospects and nurtured existing prospects throughout outbound calls, emails, and LinkedIn outreach.
- Documented-outreach and followed up contacts in CRM system to establish record of interactions.
- Maintained communication with account executives to facilitate development of sales opportunities.
- Called on key decision makers using phone, email, and social touches.
Floor leader in sales and stock
Psycho Bunny Brickell
Miami, Fl
04.2022 - 10.2023
- Assisted customers in locating items within the store or online if unavailable at their location.
- Facilitated communication between store management and floor personnel regarding changes in policy or procedure.
- Organized promotional events such as product launches or special discounts for customers.
- Assisted with the scheduling of staff hours based on business needs.
- Resolved customer complaints in a timely manner while maintaining excellent customer service standards.
- Analyzed data from various sources to identify trends and make recommendations for process improvements.
Front Service Clerk
Publix
Miami, FL
06.2021 - 01.2022
- Assisted customers with returns, exchanges, and other inquiries.
- Answered phone calls in a polite and helpful manner while providing accurate information as needed.
- Maintained an organized work area to support operational efficiency.
Education
Bachelors in psychology -
Florida International University
Associate degree -
Broward College
Skills
- Excel, Google sheets, Salesforce, ZoomInfo, SalesLoft, LinkedIn Sales Navigator
- Communication
- Pipeline Development
- Competitor Knowledge and Analysis
- Business Development
- Sales Presentations
- Knowledge of Product Features
- Hunter/Farmer Sales Strategies
- Prospecting Skills
- Sales Development
- Lead generation
- Verbal and Written Communication
- Consultative Selling Techniques
Languages
- English
- Spanish
Certification
- Course careers: Tech Sales Development Certification
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Business Development Representative
Connex One
10.2023 - Current
Floor leader in sales and stock
Psycho Bunny Brickell
04.2022 - 10.2023
Front Service Clerk
Publix
06.2021 - 01.2022
Bachelors in psychology -
Florida International University
Associate degree -
Broward College
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