Autumn Manzo
Clovis,CA
Summary
Experienced team leader, referral coordinator, insurance verification and authorization specialist with over 24 years experience in the medical field. Areas of expertise include strong leadership skills, juggling multiple tasks, and working under pressure.
Overview
24
24
years of professional experience
Work History
Front Office Specialist
Inspire Health Medical Group/Dermatology
Fresno, CA
2021.10 - 2025.08
- Obtain authorizations for all prescription medications.
- Obtain authorizations for all biologic patients.
- Handle all prescription medication refill requests.
- Scheduling
- Answering multi-line phones.
- Check in/Check out.
Admissions Representative
Fresno Surgical Hospital
Fresno, CA
2020.12 - 2021.10
-Registering Surgical patients
-Answering phones
-Creating patient charts 2 days out
-Opening front office for main hospital and outpatient office.
Insurance Verification/Authorization Specialist
Inspire Health Medical Group/Cardiology
Fresno, CA
2018.02 - 2020.06
Insurance Verification
Obtain authorizations for all in office procedures
Obtain authorizations for all existing patients, including Sante HMO's, Tricare and LaSalle
Answering Multi-Line phones.
Scanning.
Posting daily charges.
Checking in patients
Front Office Lead/Referral Coordinator
Inspire Health Medical Group/Dermatology
Fresno, CA
2011.04 - 2018.02
Worked directly with all front office staff as their Lead.
Scheduling.
Answering Multi-line phones.
Scanning/Logging referrals.
Insurance Verification.
Check in/Check out.
Obtain authorizations.
Mailing out all new patient packets.
Inventory.
Front Office Receptionist/Referral Coordinator
Primary Care Consultants
Clovis, CA
2010.09 - 2011.03
Check in/Check out
Referrals
Scheduling
Posting daily charges
Insurance Verification
Scanning
Answering multi-line phones
Front Office Receptionist/Referral Coordinator
Neurosurgical Associates
Fresno, CA
2005.03 - 2010.06
Check in/Check out
Data entry
Answering multi-line phones
Scanning
Logging in/out films and cd's
Scheduling
Preparing patient charts
New patient referrals
Team Lead/Medical Records Clerk
Advanced Medical Imaging
Fresno, CA
2001.04 - 2004.11
Worked directly with all medical records staff as their team lead.
Answering multi-line phones
Logging in/out films and Cd's
Data entry
Handling legal subpoenas
Faxing medical records
Education
Associate of Science - Veterinary Technology
San Joaquin Valley College
Fresno, CA06.2001
High School Diploma -
Edison High School
Fresno, Ca06.1999
Skills
Multi-line telephone skills
Administrative Skills
Efficient and accurate
Open and Clear communicator
Multi tasking ability
Team Leadership skills
Demonstrates a professional attitude and appearance
Meets deadlines
Handles details
Sets goals
Successful working independently as well as with a team
Timeline
Front Office Specialist
Inspire Health Medical Group/Dermatology
2021.10 - 2025.08
Admissions Representative
Fresno Surgical Hospital
2020.12 - 2021.10
Insurance Verification/Authorization Specialist
Inspire Health Medical Group/Cardiology
2018.02 - 2020.06
Front Office Lead/Referral Coordinator
Inspire Health Medical Group/Dermatology
2011.04 - 2018.02
Front Office Receptionist/Referral Coordinator
Primary Care Consultants
2010.09 - 2011.03
Front Office Receptionist/Referral Coordinator
Neurosurgical Associates
2005.03 - 2010.06
Team Lead/Medical Records Clerk
Advanced Medical Imaging
2001.04 - 2004.11
Associate of Science - Veterinary Technology
San Joaquin Valley College
High School Diploma -
Edison High School