Autumn Miesowitz
Brunswick,OH
Summary
Customer Service Representative with exceptional verbal and written communication skills. Strong emphasis on empathy as well as professionalism. Provides customers with a positive experience through personal connections and individualized solutions to build loyalty through problem solving skills.
Overview
3
3
years of professional experience
Work History
Guest Service Advocate
Target
08.2021 - 03.2024
- Worked effectively and diligently with fellow team members to brainstorm solutions to any customer inquiries or problems.
- Assisted customers during emotionally challenging situations, offering empathy while maintaining professionalism.
- Delivered friendly service and offered expert support in every interaction.
- Managed high-stress situations frequently and effectively, maintaining professionalism and a positive attitude while under pressure to resolve problems.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Maintained up-to-date knowledge of product and service changes.
Education
High School Diploma -
Brunswick High School
Brunswick, Ohio05.2021
Skills
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Computer Proficiency
- Money handling abilities
- Call Management
- Product Knowledge
- Team Development
Timeline
Guest Service Advocate
Target
08.2021 - 03.2024
High School Diploma -
Brunswick High School