Autumn Pafel

• Proven successful working within tight deadlines and a fast-paced environment.
• Offer friendly and efficient service to citizens, handling challenging situations with ease.
• Receive emergency and non-emergency calls and supervise response prioritization in order to effectively dispatch official units such as Fire and EMS while tracking data in real-time environments.
• Follow established protocols for professional handling of emergency situations.
• Monitor Police and Fire radios to provide assistance to responding personnel.
• Assess emergency requests and make quick judgment calls to determine appropriate action.
• Dispatch and coordinated emergency services teams according to high-priority calls.
• Direct responders using assigned mapping systems for timely emergency attendance.
• Read system maps and caller information, and documented details in system.
• Record and track emergency requests utilizing computer-aided dispatch systems.
• Assist callers in emergency situations with appropriate information and support.
• Apply interpersonal skills in neutralizing hostile and emotionally charged situations.
• Maintaining accurate records of all 911 calls, ensuring thorough documentation for future reference and analysis.

• Maintain levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
• Perform medical assessments, including airway management and splinting of fractures.
• Conduct equipment and vehicle checks to maintain continuous and safe operation.
• Evaluate patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
• Assess patient conditions, maintaining calm demeanor in urgent situations.
• Respond to calls swiftly, providing life-saving interventions.
• Use medical equipment and supplies, such as oxygen tanks and intravenous (IV) supplies.
• Provide patient education on pre-hospital care and safety.
• Maintain up-to-date knowledge of protocols, procedures and medical advances.
• Dress and clean wounds, administered medications and performed other duties as needed.
• Administer emergency medication to patients, quickly responding to changes in conditions and medication reactions.
• Provid education to familiarize patients with medical treatments and self-care.
• Follow all safety protocols and took necessary precautions while providing care.
• Assist with lifting and moving patients.
• Train new EMTs on proper protocols and procedures.
• Educate public on emergency medical services.

• Answered customer questions about hours, seating, and menu information.
• Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
• Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
• Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.

• Answered customer questions about hours, seating, and menu information.
• Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
• Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
• Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.

• Capstone Project: PLTW Biomedical Science.

Creator of project. Studying brain activity on First Responders who deal with traumatic and stressful events; how it differs from someone not in that line of work.