I'm enthusiastic and ambitious in customer service with skills that are transferable
in team management and sales, as well as overall business operations.
Overview
4
4
years of professional experience
Work History
Barista
Yellow City Grind
02.2023 - 08.2023
Created coffee orders, and maintained the espresso machine, grinders, and blenders.
Memorized over 75+ combinations for coffee, tea, and smoothies.
Assisted in training multiple employees to craft drinks, process transactions, and use the POS system.
Maintained cleanliness of the shop, kept up with the restrooms, and
cleared debris from trash pit.
Receptionist
Bark Avenue Grooming
02.2022 - 10.2022
Welcomed new customers in and answered any questions about the services offered.
Processed customer's transactions and issued a receipt, either digitally or physically.
Kept our client records up to date with contact and billing details.
Maintained a tidy reception area and helped out with any extra
cleaning needed!
Barista Shift Lead
Urbana Coffee Works
05.2019 - 12.2020
Took orders consistently and maintained up to date knowledge in the coffee that was offered.
Created delicious espresso drinks along with smoothies and various types of pastries, in a timely manner.
Continuously taught myself skills that helped in the workplace like latte art, dialing espresso machines, as well as maintenance and hygiene of the espresso bar.
Managed the work ethic of my fellow co-workers and made sure they were taken care of while also taking care of their own barista tasks.
Education
Associate of Applied Science - Physical Therapy Assistance
Amarillo College
Amarillo, TX
05.2025
Skills
Cash Handling
Team Management & Scheduling
Promotional Upselling
Food & Beverage Sanitation
Attention to Detail
Active Listening
Self-Motivated
Telephone Etiquette
Recordkeeping Strengths
Computer Proficiency
Quality Control
Hospitality and Accommodation
Accomplishments
Canyon High School
05/2019
Endorsements in: Arts & Humanities and Public Services
Relevant Coursework: Anatomy Physiology 1, Medical Terminology, Principles of Health Science 1 and 2
Awarded: FHSP Distinguished Level of Achievement
Timeline
Barista
Yellow City Grind
02.2023 - 08.2023
Receptionist
Bark Avenue Grooming
02.2022 - 10.2022
Barista Shift Lead
Urbana Coffee Works
05.2019 - 12.2020
Associate of Applied Science - Physical Therapy Assistance