Results driven assistant general manager with a strong background in operations management and team leadership. Skilled in training staff, managing inventory, and consistently hitting labor/sales goals.
Overview
5
5
years of professional experience
Work History
Assistant General Manager
Jack in the Box
San Antonio, TX
07.2024 - Current
Managed inventory levels, optimizing stock control and reducing waste.
Trained and developed staff on customer service best practices.
Streamlined operations by implementing efficient staff scheduling, reducing labor costs while maintaining service quality.
Established rapport with regular customers through personalized service experiences, encouraging loyalty visits and positive word-of-mouth referrals from satisfied guests.
Supervised all areas of restaurant to keep it clean and well-maintained.
Team Lead
Raising Cane's
San Antonio, TX
10.2022 - 07.2024
Supervised team operations to ensure compliance with safety and quality standards.
Trained and mentored new staff on company policies and procedures.
Streamlined workflow processes to enhance service efficiency during peak hours.
Managed inventory levels, reducing waste through effective stock rotation practices.
Server
Olive Garden
San Antonio, TX
06.2021 - 09.2022
Delivered exceptional guest service by promptly addressing inquiries and resolving issues.
Managed multiple tables efficiently, ensuring timely order taking and food delivery.
Collaborated with kitchen staff to ensure accurate meal preparation and presentation.
Assisted in training new servers on menu knowledge and service protocols.