Summary
Overview
Work History
Education
Skills
Timeline
Generic

Autumn Santos

San Antonio,TX

Summary

Results driven assistant general manager with a strong background in operations management and team leadership. Skilled in training staff, managing inventory, and consistently hitting labor/sales goals.

Overview

5
5
years of professional experience

Work History

Assistant General Manager

Jack in the Box
San Antonio, TX
07.2024 - Current
  • Managed inventory levels, optimizing stock control and reducing waste.
  • Trained and developed staff on customer service best practices.
  • Streamlined operations by implementing efficient staff scheduling, reducing labor costs while maintaining service quality.
  • Established rapport with regular customers through personalized service experiences, encouraging loyalty visits and positive word-of-mouth referrals from satisfied guests.
  • Supervised all areas of restaurant to keep it clean and well-maintained.

Team Lead

Raising Cane's
San Antonio, TX
10.2022 - 07.2024
  • Supervised team operations to ensure compliance with safety and quality standards.
  • Trained and mentored new staff on company policies and procedures.
  • Streamlined workflow processes to enhance service efficiency during peak hours.
  • Managed inventory levels, reducing waste through effective stock rotation practices.

Server

Olive Garden
San Antonio, TX
06.2021 - 09.2022
  • Delivered exceptional guest service by promptly addressing inquiries and resolving issues.
  • Managed multiple tables efficiently, ensuring timely order taking and food delivery.
  • Collaborated with kitchen staff to ensure accurate meal preparation and presentation.
  • Assisted in training new servers on menu knowledge and service protocols.

Education

High School Diploma -

Judson High School
San Antonio, TX
06-2019

Skills

  • Staff management
  • Inventory control
  • Operations management
  • Team leadership expertise
  • Budget control
  • Staff training/development

Timeline

Assistant General Manager

Jack in the Box
07.2024 - Current

Team Lead

Raising Cane's
10.2022 - 07.2024

Server

Olive Garden
06.2021 - 09.2022

High School Diploma -

Judson High School