AUTUMN SHAW
Garland,TX
Summary
Dedicated Cashier with a track record of excellence in customer service and team collaboration, honed at Jakes Burgers And Beer. Demonstrated professionalism through superior time management skills and a commitment to customer satisfaction. Expert in handling transactions with accuracy, showcasing a blend of hard and soft skills critical to retail success.
Overview
3
3
years of professional experience
Work History
Cashier
Jakes Burgers And Beer
08.2022 - Current
- Assisted customers with returns, refunds and resolving transaction issues.
- Worked flexible schedule and extra shifts to meet business needs.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Supported overall restaurant operations by promptly restocking clean dishes and utensils in designated areas.
- Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
- Stored dishes, utensils and kitchen equipment in proper locations.
- Washed dishes and assisted in bussing tables.
- Provided attentive service and proactively assessed guest needs.
- Greeted customers and provided menus upon arrival to dining room.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
- Trained new staff in bussing and cleaning procedures.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Cashier
Burlington
11.2021 - 03.2022
- Assisted customers with returns, refunds and resolving transaction issues.
- Worked flexible schedule and extra shifts to meet business needs.
- Stocked, tagged and displayed merchandise as required.
- Welcomed customers and helped determine their needs.
- Performed cash, card, and check transactions to complete customer purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Answered questions about store policies and addressed customer concerns.
Education
Associate of Applied Science - Paralegal Studies
Dallas College
Dallas, TXHigh School Diploma -
Berkner High School
Richardson, TX05-2022
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
Timeline
Cashier
Jakes Burgers And Beer
08.2022 - Current
Cashier
Burlington
11.2021 - 03.2022
Associate of Applied Science - Paralegal Studies
Dallas College
High School Diploma -
Berkner High School
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