Autumn Timmermans
Wisconsin Rapids,WI
Summary
I have been with Dog Star for five years now. I have learned and grown in this industry. I have a passion for animal care and enjoy working in an environment that includes animals. I understand dog behavior and know why it is important in the pet care world. I have built relationships with owners which ease the transition and increase confidence in our services.
Overview
8
8
years of professional experience
Work History
Kennel Manager
DogStar Resort
12.2018 - Current
- Oversee pet care, administration of medication to pets during kennel stays
- Train new employees, making sure they understand the daily routine and are comfortable interacting and de-escalating dog behavior
- Scheduling dog reservations and making phone calls to pet owners ensuring vaccinations are up to date and communicating when pets are boarded, updating owners
- Conducting yearly staff reviews for each staff member
- Keeping a clean and sanitary facility.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Food Service Worker
Wildhorse Saloon
05.2016 - 12.2018
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
Education
High School Diploma -
Lincoln High School Wisconsin Rapids
Wisconsin Rapids WI05.2020
Skills
- Care Management
- Sanitation Protocols
- Time Management
- Animal Care Expertise
- Animal Behavior Understanding
Timeline
Kennel Manager
DogStar Resort
12.2018 - Current
Food Service Worker
Wildhorse Saloon
05.2016 - 12.2018
High School Diploma -
Lincoln High School Wisconsin Rapids
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