AUTUMN WHITE
Bixby,OK
Summary
Hardworking Medical Receptionist brings top-notch abilities in reception and clerical work. Equipped to handle fast-paced office operations with continuous flow of patients and assignments. Meticulous in completing assignments and always ready to help team members.
Overview
5
5
years of professional experience
Work History
PATIENT EXPERIENCE PROFESSIONAL
Just Kids Pediatrics
Tulsa, OK
03.2022 - Current
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic and health history to keep information current.
- Kept waiting room neat and organized by stacking magazines, removing trash and cleaning glass.
- Enhanced office productivity by handling 45 - 50 callers per day.
Admitting Representative
Saint Francis Children's Hospital
TULSA, OK
10.2020 - 03.2022
- Performed patient scheduling, check-in, check-out and payments for billing.
- Answered 25-30 telephone calls to offer office information, answer questions and direct calls to staff.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintained confidential patient, employee and company information in compliance with company policies and regulatory requirements.
- Adhered to strict HIPAA guidelines to protect patient privacy.
Apparel Associate
Academy Sports + Outdoors
TULSA, OK
08.2019 - 09.2020
- Displayed and organized products in store to help customers locate products easily.
- Maintained loss prevention standards by monitoring and observing customers on sales floor.
- Greeted customers and directed to requested products.
- Completed scheduled inventory counts and supply audits to track shrinkage and inform purchasing decisions.
- Helped 50+ customers every day with positive attitude and focus on customer satisfaction.
Hardlines Team Member
Target
TULSA, OK
05.2019 - 07.2019
- Loaded and unloaded 1-2 trucks on days of delivery
- Sorted and delivered materials to different work areas and staff.
- Replenished sales floor merchandise, organized shelves, racks and bins for optimal appearance.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
Sales Associate
BED BATH AND BEYOND
TULSA, OK
01.2017 - 05.2019
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Performed cash, card and check transactions to complete customer purchases.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Education
Associate of Arts - Criminal Justice
Tulsa Community College
Tulsa, OK05.2023
High School Diploma -
Bixby High School
Bixby, OK05.2018
Skills
- Registration and Scheduling
- Epic Systems
- Appointment Scheduling
- HIPAA Compliance
- Collaboration and Teamwork
- Documentation Review
- Scheduling Tests and Procedures
- Preparing Treatment Rooms
- Equipment Troubleshooting and Maintenance
- Problem Solving
Timeline
PATIENT EXPERIENCE PROFESSIONAL
Just Kids Pediatrics
03.2022 - Current
Admitting Representative
Saint Francis Children's Hospital
10.2020 - 03.2022
Apparel Associate
Academy Sports + Outdoors
08.2019 - 09.2020
Hardlines Team Member
Target
05.2019 - 07.2019
Sales Associate
BED BATH AND BEYOND
01.2017 - 05.2019
Associate of Arts - Criminal Justice
Tulsa Community College
High School Diploma -
Bixby High School
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