Ava Alvarado
Woodbury,MN
Summary
Efficient Server known for productivity and ability to complete tasks swiftly. Specialize in customer service, time management, and conflict resolution, ensuring smooth dining experiences. Excel in communication, adaptability, and teamwork, leveraging these skills to meet diverse customer needs and maintain high satisfaction levels.
Overview
6
6
years of professional experience
Work History
Server
Yankee Tavern
Eagan, MN
06.2023 - Current
- Accurately recorded orders on cash register and point-of-sale system.
- Assisted in training new servers.
- Upheld high standards of sanitation in accordance with health department regulations.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Greeted customers, answered questions and recommended specials to increase profits.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Sales Assistant/Backroom Sales Coordinator
TJX Companies, Marshalls
Woodbury, MN
06.2018 - Current
- Categorized stockroom shelves, racks, and bins in alignment with store layout and product categories.
- Provided customer service to clients in person and over the phone.
- Assisted customers with returns, exchanges and refunds.
- Managed cash register transactions accurately and efficiently.
- Greeted customers and provided assistance with product selection.
- Resolved customer complaints.
- Accepted and completed cash, check and credit card payments.
- Managed daily sales floor operations, ensuring optimal customer service and satisfaction.
- Performed cashier duties such as scanning items, processing payments, and issuing receipts or change due.
Education
GED -
Henry Sibley High School
West Saint Paul, MN05-2020
Skills
- Relationship Management
- Check payment processing
- Strong Work Ethic
- Banquet Coordination
- Guest Relations Management
- Effective customer upselling
- Supply Restocking
- Exceptional customer service
- Cash Handling
References
References available upon request.
Timeline
Server
Yankee Tavern
06.2023 - Current
Sales Assistant/Backroom Sales Coordinator
TJX Companies, Marshalls
06.2018 - Current
GED -
Henry Sibley High School
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