Ava Bannon
Los Gatos,CA
Summary
I graduated from Los Gatos Highschool as part of the class of 2023. I am now attending the University of Arizona and majoring in Sociology. I worked as a hostess for two years. At this job I was able to grow my social skills as well as organization skills. I am a hard worker, as well as a team player and manage my time well. I am extremely customer focused and an enthusiastic worker.
Overview
2
2
years of professional experience
Work History
Hostess
Forbes Mill Steakhouse
05.2021 - 06.2023
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
Education
High School Diploma -
Los Gatos High School
Los Gatos, CA06.2023
Skills
- Complaint Handling
- Guest Engagement
- Guest complaint resolution
- Team Collaboration
- Telephone reception
- Customer Service
- Reservations Management
- Impression management
Affiliations
- Director of inter fraternal activities in my sorority
Timeline
Hostess
Forbes Mill Steakhouse
05.2021 - 06.2023
High School Diploma -
Los Gatos High School
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